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DPC3939 Battery

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Well.  I had thought my new Comcast voice/internet modem came with a battery.  Well it didn't.  When I spoke to the installer he said that they haven't had batteries for months and I should call comcast.  I called Comcast a few days ago and the person on the phone just said to go and buy a battery because comcast doesn't sell them anymore.  He told me to go to Walmart.

 

Well I looked on the internet and there is no model number for the battery that I can find. The model number of the battery is not even in the users manual.

 

I called Comcast again and the person did not have the information as to the model number for the battery so she had me call the Comcast signature line in which I got a message that there is no signature line and that I should call the number that I just had done.


That's just poor on Comcast's part and Cisco should have had information in the users guide or their website as to the battery. 

 

Anyway, does anyone have the part number for the battery for my Cisco DPC3939 modem?

 

Thanks

 

smedpop


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