Hi, I am in East Brunswick, NJ. My internet has been quite unstable since couple days ago. It was working fine before 3/28... I have the Blast! Service, but I am getting slow speed like : http://www.speedtest.net/my-result/3404357123
http://stage.results.speedtest.comcast.net/result/467639524.png
I have tried disconnecting my router and connecting directly to the modem, swapping splitters, no difference... I called the Tech line, but they told me my connection looks fine from their side...
My current modem Arris TM722G status:
Downstream 1~4:
DCID Freq Power SNR Modulation Octets Correcteds Uncorrectables
2 657.00 MHz 10.08 dBmV 36.17 dB 256QAM 31152919 27 0
3 663.00 MHz 10.26 dBmV 37.09 dB 256QAM 26857417 22 0
4 669.00 MHz 10.35 dBmV 37.09 dB 256QAM 27295590 32 0
6 681.00 MHz 11.44 dBmV 37.64 dB 256QAM 22790249 12 0
Upstream 1, 3, 4:
UCID Freq Power Channel Type Symbol Rate Modulation
9 36.20 MHz 40.50 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
10 29.40 MHz 40.50 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
11 22.00 MHz 40.25 dBmV Mixed (TDMA and ATDMA) 2560 kSym/s 64QAM
Any idea what could be the issue? Could it be the modem? (I seem to recall having this issue in the past during rainy days, but I can't be 100% sure...)