Hi,
I just purchased a Motorola Surfboard SBG6500, which is attached via a coax splitter, the other cable of which is cabled to my Comcast telephony modem.
I attached the router via ethernet to my PC, but was unable to browse the Internet: all attempts ended in timeouts.
I am able to login to the router from my browser and can ping the device from my PC. I can also ping the DNS server so I know that I have Wan access.
I have checked all settings on my PC and everything seems fine.
But all attempts to browse an Internet destination fail with a timeout.
I would appreciate any help with this matter.
Thanks.