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All attempts to browse the Internet time out with Motorola SBG6580

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Hi,

I just purchased a Motorola Surfboard SBG6500, which is attached via a coax splitter, the other cable of which is cabled to my Comcast telephony modem.

I attached the router via ethernet to my PC, but was unable to browse the Internet: all attempts ended in timeouts.

I am able to login to the router from my browser and can ping the device from my PC. I can also ping the DNS server so I know that I have Wan access.

I have checked all settings on my PC and everything seems fine.

But all attempts to browse an Internet destination fail with a timeout.

I would appreciate any help with this matter.

Thanks.

 


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