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Extrme latency and packet loss in mobile, AL

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as the title suggests, this has been going on for a week now. figured i would post some stats to see if anyone is able to assist.

 

winMTGR: it almost always starts on the second hop and degrades from there

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.0.0.1 - 0 | 239 | 239 | 0 | 0 | 10 | 0 |
| 67.177.76.1 - 2 | 223 | 220 | 10 | 68 | 4198 | 18 |
|te-9-2-ur01.chicksaw.al.mobile.comcast.net - 1 | 231 | 229 | 8 | 34 | 1427 | 9 |
|te-8-2-ur02.mobile.al.mobile.comcast.net - 1 | 230 | 228 | 8 | 36 | 1683 | 10 |
|te-3-7-ar01.l3-tallahas.fl.northglf.comcast.net - 2 | 222 | 218 | 13 | 42 | 1694 | 16 |
|te-2-0-0-9-cr01.56marietta.ga.ibone.comcast.net - 2 | 225 | 222 | 19 | 64 | 4191 | 22 |
| No response from host - 100 | 47 | 0 | 0 | 0 | 0 | 0 |
|xe-0-0-1.bbr01.tl01.atl01.networklayer.com - 1 | 231 | 230 | 19 | 65 | 4191 | 20 |
| ae13.bbr02.eq01.dal03.networklayer.com - 1 | 227 | 225 | 30 | 78 | 4190 | 36 |
| ae1.dar02.sr01.dal01.networklayer.com - 1 | 228 | 226 | 31 | 79 | 4191 | 32 |
| po2.fcr05.sr06.dal01.networklayer.com - 2 | 224 | 221 | 31 | 75 | 4202 | 38 |
| patch101.pathofexile.com - 1 | 228 | 226 | 31 | 69 | 4190 | 32 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

Arris Stats: it randomy reset itself, but before this, in a 24ish hour time period i had accumulated thousands of uncorrectables in my downstream stuff.

Downstream

 DCIDFreqPowerSNRModulationOctetsCorrectedsUncorrectables
Downstream 18675.00 MHz-5.73 dBmV36.17 dB256QAM1713460677870
Downstream 21633.00 MHz-0.53 dBmV37.09 dB256QAM1577564406290
Downstream 32639.00 MHz-2.25 dBmV37.09 dB256QAM16405808005010
Downstream 43645.00 MHz-0.81 dBmV37.09 dB256QAM885210985930
Downstream 54651.00 MHz-2.53 dBmV37.36 dB256QAM1279563817380
Downstream 65657.00 MHz-1.98 dBmV37.09 dB256QAM177714977360
Downstream 76663.00 MHz-3.96 dBmV37.09 dB256QAM177518875710
Downstream 87669.00 MHz-3.93 dBmV36.84 dB256QAM1425321476319922

 

Upstream

 UCIDFreqPowerChannel TypeSymbol RateModulation
Upstream 1327.90 MHz36.00 dBmVDOCSIS2.0 (ATDMA)5120 kSym/s64QAM
Upstream 4434.80 MHz37.00 dBmVDOCSIS2.0 (ATDMA)5120 kSym/s64QAM

 


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