I was recently upgraded to 105bmps.
My download speeds are in the correct range on both wired and wireless. I also bypassed the router.
I get a slight bump in download speed without the router, but the upload speed is still 10mbps on all computers. I'm fairly sure the problem is on comcast's end. I know it's not a big deal, but why not try to fix it?
I know I'm supposed to get 20mbps according to a previous call to comcast. What should I try before I sit on hold for a while? Also what questions should I ask the rep while troubleshooting?
I'm using vista computers and iOS devices to run speedtest.
I have a new docsis3 modem.
Thanks