Hello, Been quite frustrated with this.. been having my modem randomly reseting and im fairly dumb to when it comes to all this.. I have had 3 Comcast tech's out and swear to me up and down that my line is fine.. but yet my modem is still reseting... Please help!
Model Name: SB6120
Vendor Name: Motorola
Firmware Name: SB_KOMODO-1.0.6.10-SCM00-NOSH
Boot Version: PSPU-Boot 1.0.0.4m1
Hardware Version: 3.0
Firmware Build Time: Oct 29 2012 18:07:13
[3] 64QAM
[3] QPSK
[3] 64QAM
[3] QPSK
[2] 16QAM
Ranging Status Success Success Success
Jun 19 2014 16:00:38 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:01:5c:23:12:c9;CM-QOS=1.1;CM-VER=3.0; Jan 01 1970 00:00:19 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:01:5c:23:12:c9;CM-QOS=1.1;CM-VER=3.0; Jan 01 1970 00:00:13 6-Notice N/A Cable Modem Reboot due to T4 timeout ;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0; Jun 19 2014 15:59:47 3-Critical R04.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:01:5c:23:12:c9;CM-QOS=1.1;CM-VER=3.0; Jun 19 2014 15:59:17 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:01:5c:23:12:c9;CM-QOS=1.1;CM-VER=3.0; Jun 19 2014 15:59:04 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:01:5c:23:12:c9;CM-QOS=1.1;CM-VER=3.0; Jun 19 2014 15:59:04 3-Critical R03.0 Ranging Request Retries exhausted;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:01:5c:23:12:c9;CM-QOS=1.1;CM-VER=3.0; Jun 19 2014 15:59:03 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:01:5c:23:12:c9;CM-QOS=1.1;CM-VER=3.0; Jun 19 2014 15:59:03 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:01:5c:23:12:c9;CM-QOS=1.1;CM-VER=3.0; Jun 19 2014 15:59:03 3-Critical R03.0 Ranging Request Retries exhausted;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:01:5c:23:12:c9;CM-QOS=1.1;CM-VER=3.0; Jun 19 2014 15:59:01 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:01:5c:23:12:c9;CM-QOS=1.1;CM-VER=3.0; Jun 19 2014 15:42:21 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:01:5c:23:12:c9;CM-QOS=1.1;CM-VER=3.0; Jan 01 1970 00:00:13 6-Notice N/A Cable Modem Reboot due to power reset ;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0; Jun 19 2014 15:23:25 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:01:5c:23:12:c9;CM-QOS=1.1;CM-VER=3.0; Jan 01 1970 00:00:21 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:01:5c:23:12:c9;CM-QOS=1.1;CM-VER=3.0; Jan 01 1970 00:00:13 6-Notice N/A
Cable Modem Reboot due to T4 timeout ;CM-MAC=3c:75:4a:6b:01:6f;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;