I live in Marana, AZ and have been having random lag spikes with my Blast! service. Not just lag with youtbue, twitch, or netflix. I'm getting disconnected from Skype, games, etc and even general web pages will load super fast, then just freeze and say i'm not connected to the internet. I've reset my modem repeatedly, reset my computer, reinstalled wifi drivers. These issues have been present since i installed my comcast internet/tv service 2 weeks ago. I'll post some data here but any help would be greatly appreciated for this.
Cable Modem HW Version: 5 Vendor: Arris Interactive, L.L.C. BOOT Version: 1.2.1.62 Core Version: 2.0.5.38 Model: TG862G Product Type: 00000000 2AAC4D52 Flash Part: 32MB Download Version: 7.6.59S.CT
Channel Bonding Value
Channel Bonding Value
I also ran a shaper probe test on my connection.
DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.
Connected to server 74.63.50.21.
Estimating capacity:
Upstream: 11816 Kbps.
Downstream: 22598 Kbps.
The measurement will take upto 2.5 minutes. Please wait.
Checking for traffic shapers:
Upstream: No shaper detected.
Median received rate: 11498 Kbps.
Downstream: Measurement aborted due to high packet loss rate.