** per request, starting a new thread **
Well, the forum has been helpful as it describes the problem I'm having to a "T". I was using a rented modem from comcast. upgraded to their latest TG862 per their guidance and now I'm getting intermittent internet service...a few drop outs per day. In some instances, one device directly connected to the modem (ethernet) will drop out while other wireless devices continue to work fine. I have a Cisco router, but shut that down and started using the TSG wifi capability, figuring there might be a compatibility problem. So, here's my data
Downstream
DCIDFreqPowerSNRModulationOctetsCorrectedsUncorrectables
Downstream 12519.00 MHz-1.14 dBmV37.36 dB256QAM13855337100
Downstream 21513.00 MHz-1.27 dBmV37.64 dB256QAM12376491500
Downstream 33525.00 MHz-1.22 dBmV37.64 dB256QAM9809475700
Downstream 47549.00 MHz-1.01 dBmV37.09 dB256QAM10483617500
Downstream 58555.00 MHz-1.55 dBmV37.36 dB256QAM8466462100
Downstream 69561.00 MHz-1.30 dBmV37.36 dB256QAM11514318600
Downstream 711573.00 MHz-2.10 dBmV37.09 dB256QAM12106904600
Downstream 812579.00 MHz-1.83 dBmV36.84 dB256QAM9463124900
Reset FEC Counters
Upstream
UCIDFreqPowerChannel TypeSymbol RateModulation
Upstream 15921.00 MHz46.50 dBmVDOCSIS2.0 (ATDMA)5120 kSym/s64QAM
Upstream 35734.80 MHz49.00 dBmVDOCSIS2.0 (ATDMA)5120 kSym/s64QAM
Upstream 45827.90 MHz50.25 dBmVDOCSIS2.0 (ATDMA)5120 kSym/s64QAM
Status
System Uptime:0 d: 1 h: 51 m
Computers Detected:staticCPE(1), dynamicCPE(1)
CM Status:Telephony-Reg Complete
Time and Date:Tue 2014-07-08 18:11:56
Interface Parameters
Interface NameProvisionedStateSpeed (Mbps)MAC address
LAN Port 1EnabledDown-----14:AB:F0:16:7E:E1
LAN Port 2EnabledDown-----14:AB:F0:16:7E:E1
LAN Port 3EnabledUp1000(Full)14:AB:F0:16:7E:E1
LAN Port 4EnabledDown-----14:AB:F0:16:7E:E1
CABLEEnabledUp-----14:AB:F0:16:7E:E2
MTAPassUp-----14:AB:F0:16:7E:E3