Quantcast
Channel: Basic Internet Connectivity And Modem Help topics
Viewing all articles
Browse latest Browse all 12065

Upgrading my Modem

$
0
0

Could you please give 1-2-3, etc. steps on how to replace our currently owned modem with an upgraded DOCSIS 3.0 modem (that we have already purchased).  I have searched the Comcast site and can't find simple step-by-step instructions on how exactly to change a person's current modem (saw instructions on how to install new but we aren't new)....and we have a router as well.

 

Am hoping we can activate online and would appreciate details on how that would work - and, if that won't work for us - is there a best time of the week to call Comcast in order to speak to an English-speaking technician?  I just can't understand an accent from India (I have tried).

 

Also, is there software we have to beware of - the new modem didn't mention any software?  I only know about software for our router.

 

Thanks for all and any help!


Viewing all articles
Browse latest Browse all 12065

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>