Measuring my internet speed via various methods, I find consistent readings as shown below:
DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.
Connected to server 217.163.1.74.
Estimating capacity:
Upstream: 3898 Kbps.
Downstream: 14774 Kbps.
The measurement will take upto 2.5 minutes. Please wait.
Checking for traffic shapers:
Upstream: No shaper detected.
Median received rate: 3845 Kbps.
Downstream: No shaper detected.
Median received rate: 14485 Kbps.
For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe
I am paying for the performance tier and others that I've talked to are getting download speeds close to 25Mbps. How can I get Comcast to fix my performance issue. I have an SB6121 SurfBoard DOCSIS 3.0 modem, so that should not be an issue.