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Recurring packet loss during the day in the Boston Area

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Lately I have been experiencing packetloss during the day / evening in the Boston Area.The Modem is a Motorola SB6141 connected a Netgear AC1900 Router. This setup has been reliable, and works fine late at night which leads to the conclusion this is a COMCAST problem. Below you will find some pertinent information.

 

C:\Users\Matt>ping -t www.comcast.net

Pinging a1526.dscg.akamai.net [184.25.109.114] with 32 bytes of data:
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Reply from 184.25.109.114: bytes=32 time=8ms TTL=60
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Reply from 184.25.109.114: bytes=32 time=8ms TTL=60
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=8ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=8ms TTL=60
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Reply from 184.25.109.114: bytes=32 time=11ms TTL=60
Reply from 184.25.109.114: bytes=32 time=8ms TTL=60
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Request timed out.
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Reply from 184.25.109.114: bytes=32 time=11ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=8ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=22ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=8ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=12ms TTL=60
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=8ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=8ms TTL=60
Reply from 184.25.109.114: bytes=32 time=11ms TTL=60
Reply from 184.25.109.114: bytes=32 time=8ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Request timed out.
Reply from 184.25.109.114: bytes=32 time=24ms TTL=60
Reply from 184.25.109.114: bytes=32 time=8ms TTL=60
Request timed out.
Request timed out.
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=24ms TTL=60
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Request timed out.
Request timed out.
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Request timed out.
Reply from 184.25.109.114: bytes=32 time=22ms TTL=60
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Reply from 184.25.109.114: bytes=32 time=24ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=22ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Request timed out.
Reply from 184.25.109.114: bytes=32 time=10ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60
Reply from 184.25.109.114: bytes=32 time=11ms TTL=60
Reply from 184.25.109.114: bytes=32 time=9ms TTL=60

Ping statistics for 184.25.109.114:
    Packets: Sent = 75, Received = 67, Lost = 8 (10% loss),
Approximate round trip times in milli-seconds:
    Minimum = 8ms, Maximum = 24ms, Average = 10ms

 

 

Downstream     Bonding Channel Value
Channel ID     52      49      50      51      53      54      55      56
Frequency     699000000 Hz     681000000 Hz     687000000 Hz     693000000 Hz     705000000 Hz     711000000 Hz     717000000 Hz     723000000 Hz
Signal to Noise Ratio     37 dB     37 dB     37 dB     37 dB     37 dB     37 dB     37 dB     37 dB
Downstream Modulation     QAM256     QAM256     QAM256     QAM256     QAM256     QAM256     QAM256     QAM256
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
    0 dBmV      0 dBmV      0 dBmV      0 dBmV      0 dBmV      0 dBmV      0 dBmV      0 dBmV  

Upstream     Bonding Channel Value
Channel ID     3      1      2      4
Frequency     23700000 Hz     36500000 Hz     30100000 Hz     17300000 Hz
Ranging Service ID     7215     7215     7215     7215
Symbol Rate     5.120 Msym/sec     5.120 Msym/sec     5.120 Msym/sec     5.120 Msym/sec
Power Level     45 dBmV     46 dBmV     43 dBmV     51 dBmV
Upstream Modulation     [3] QPSK
[3] 64QAM
     [3] QPSK
[3] 64QAM
     [3] QPSK
[3] 64QAM
     [3] QPSK
[3] 64QAM
 
Ranging Status     Success     Success     Success     Success

Signal Stats (Codewords)     Bonding Channel Value
Channel ID     52      49      50      51      53      54      55      56
Total Unerrored Codewords     3335308612     3335316653     3335324925     3335333729     3335300120     3335301205     3335302291     3335303451
Total Correctable Codewords     17     2     3     2     13     16     47     43
Total Uncorrectable Codewords     1530     1589     1506     1268     1489     1477     1451     1372

 

 

Downstream Bonding Channel

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