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Incessent and Constant network interrupts

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Cable Modem: Arris TM402P/110 (Leased)

Netgear N600 Wireless Gateway

 

Unable to log into modem to view modem diagnostics, have tried following addresses:

http://10.0.0.1

http://192.168.100.1

http://192.168.0.1

 

Timeframe: Within past 5-7 days

 

Initial incident: Modem reboots, UL/DL lights blinking simultaneously, as if recieving a firmware update, after two subsequent reboots of modem, connection resumes.

 

Continuing Issues:  Since the initial event, I am unable to maintain any constant connection to the internet.  At it's worst, I experience delays in both connection and dropping of connections approx 5 times in any given 15 minute interval.  At it's best, I experience one disconnect in 15-20 minutes.

 

Location: Rockford, Illinois

 

OS: Irrelevant, experienced on several different computers running different operating systems.

 

Connection type: Both wired (rj45 connection to router) and wireless (2.4Ghz, 5Ghz) have experienced issues

 

*** edited to add leased status to cable modem entry


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