So I finally decided to jump back to cable internet after leaving due to a bad experience with Adelphia. That was 8 years ago and Comcast has since taken over so I'm hoping things will be better this time around. However the RG6 drop and splittler setup is the same that Adelphia installed 8 years ago.
I signed up for the Performance 25/5 plan and purchased a new Zoom 5341J. The connection to the modem branches directly off a splitter from the main drop. I got everything up and activated tonight. Speed tests so far have been good with fairly good ping times as well. The only problem I'm seeing so far is that the US (upstream) light on the 5341J has been blinking. The DS light is solid blue where as the US light is blinking blue. Per some older threads on the subject, I've tried resetting and rebooting the modem but no luck. The light will stay solid blue momentarily after reboot or reset but within a minute of two of going online, the light will being to blink. While it doesn't appear to be impacting performance at this time, I do have some concerns that something else might be wrong.
I thought I would post the modem stats and event logs to see if anything stands out to the gurus on the forums. Any insights you might be able to provide would be greatly appreciated!
Thx
Josh
Information
Standard Specification Compliant DOCSIS 3.0
Hardware Version A0
Software Version 5.5.4.9J
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 621000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 120 621000000 Hz 8.3 dBmV 41.2 dBmV 0 0
2 Locked QAM256 113 579000000 Hz 9.1 dBmV 41.9 dBmV 0 0
3 Locked QAM256 114 585000000 Hz 9.0 dBmV 41.9 dBmV 0 0
4 Locked QAM256 115 591000000 Hz 8.9 dBmV 41.3 dBmV 0 0
5 Locked QAM256 116 597000000 Hz 8.7 dBmV 41.8 dBmV 0 0
6 Locked QAM256 117 603000000 Hz 8.6 dBmV 41.9 dBmV 0 0
7 Locked QAM256 118 609000000 Hz 8.6 dBmV 41.8 dBmV 0 0
8 Locked QAM256 119 615000000 Hz 8.5 dBmV 41.4 dBmV 0 0
Total Correctables Total Uncorrectables
0 0
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 2 5120 Ksym/sec 30650000 Hz 32.8 dBmV
2 Locked ATDMA 3 5120 Ksym/sec 37100000 Hz 34.8 dBmV
3 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
4 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Time Priority Description
Thu Jan 30 01:40:51 2014 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=00:...
Thu Jan 30 01:39:21 2014 Notice (6) SW download Successful - Via Config file
Thu Jan 30 01:39:17 2014 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Thu Jan 30 01:38:44 2014 Notice (6) SW Download INIT - Via Config file d11_m_5341j_silverpboost_c...
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...