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blukens: READ PLEASE!

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‎02-02-201411:11 PM

Dear Comcast Service people;

 

Thanks for having a forum where we can have a back and forth on technical issues.

 

Any suggestions of which modem has the best service history in the Winchester, VA area?

 

I plan on buying another DOCSIS 3.0 modem if I find out it is needed in this service area to bet better speeds.

 

We have the Triple play Digital with X1 DVR and a companion box downstairs. I use the raw cable in my kitchen since the DTA only has SD output.

 

My main reason for posting this question is to see when/if the Winchester, VA headend is using DOCSIS 3.0 internet for the Blast!.

 

I have my own DHG535 I purchased on eBay back in 2011.

 

Although I had the common problem of one tech telling me it could not be provisioned and another tech completing the provisioning in about 3 minutes, it has worked fine.

 

Lately I noticed that the speeds have slowed down about 20%, based on my DSLReports.com speed test.

 

Would buying a new DOCSIS 3.0 eMTA modem increase my internet speed?

I have not been able to find out if our headend is on DOCSIS 3.0 networks.

 

Software Build and Revisions Firmware Name DHG535-70.03.52.02-130403-S-101.bin

Firmware Build Time 14:28:29 Wed Apr 03 2013

 

Thanks for your help,

Bill


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