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Internet Speed Is super slow

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I have the blast package but recently my internet speed and overall connection is really slow. This is my Sharperprobe result 

 

DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.

Connected to server 38.102.0.87.

Estimating capacity:
Upstream: 4075 Kbps.
Downstream: 34404 Kbps.

The measurement will take upto 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: No shaper detected.
Median received rate: 6314 Kbps.

Downstream: Measurement aborted due to high packet loss rate.

 

 

And my upstream signal levels

1 Locked QAM256 6 591000000 Hz 9.5 dBmV 39.4 dB 14 0 2 Locked QAM256 2 567000000 Hz 9.6 dBmV 39.5 dB 0 0 3 Locked QAM256 3 573000000 Hz 9.5 dBmV 39.6 dB 0 0 4 Locked QAM256 4 579000000 Hz 9.6 dBmV 39.5 dB 5 0 5 Locked QAM256 7 597000000 Hz 9.8 dBmV 39.4 dB 17 0 6 Locked QAM256 8 603000000 Hz 9.8 dBmV 38.6 dB 31 0 7 Locked QAM256 9 609000000 Hz 9.6 dBmV 39.4 dB 67 0 8 Locked QAM256 10 615000000 Hz 9.3 dBmV 39.4 dB 87 0

 

Downstream

1 Locked ATDMA 75 5120 Ksym/sec 30100000 Hz 48.0 dBmV 2 Locked ATDMA 73 2560 Ksym/sec 18900000 Hz 46.5 dBmV 3 Locked ATDMA 74 5120 Ksym/sec 23700000 Hz 47.5 dBmV 4 Locked ATDMA 76 5120 Ksym/sec 36500000 Hz 49.0 dBmV

 

modem log

Mon Feb 24 01:53:35 2014 Error (4) TR-069 Statically Configured ACS URL Missing Mon Feb 24 01:52:55 2014 Notice (6) TLV-11 - unrecognized OID;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.0;CM-VER=3.0; Time Not Established Notice (6) Overriding MDD IP initialization parameters; IP provisioning mode = IPv4 Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INIT Sat Feb 22 22:26:26 2014 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Thu Feb 20 23:14:00 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Thu Feb 20 04:07:11 2014 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Wed Feb 19 15:08:54 2014 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Tue Jan 28 10:36:35 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Tue Jan 28 08:13:31 2014 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Tue Jan 28 05:44:46 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 27 21:53:46 2014 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 27 19:38:39 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 27 18:38:50 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 27 01:38:37 2014 Critical (3) REG RSP not received;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Time Not Established Critical (3) No Ranging Response received - T3 time-out Time Not Established Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) No Ranging Response received - T3 time-out Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; Mon Jan 27 01:30:39 2014 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 27 01:30:39 2014 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 27 01:30:30 2014 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 27 01:30:29 2014 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 27 01:30:21 2014 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 27 01:30:20 2014 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 27 01:30:19 2014 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 27 01:30:19 2014 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 27 01:30:14 2014 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 27 01:15:18 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Fri Jan 24 02:52:45 2014 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Fri Jan 24 02:52:31 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Thu Jan 23 15:10:55 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 20 11:38:30 2014 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Sun Jan 19 19:56:59 2014 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Thu Jan 16 00:07:10 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Wed Jan 15 23:41:51 2014 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 13 22:28:10 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Mon Jan 13 20:10:01 2014 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Sun Jan 12 00:21:58 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Sat Jan 11 23:25:11 2014 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Wed Jan 08 20:04:00 2014 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Wed Jan 01 23:44:54 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Wed Jan 01 23:34:39 2014 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Sun Dec 29 19:19:35 2013 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Sun Dec 29 16:45:46 2013 Critical (3) Resetting the cable modem due to docsDevResetNow Time Not Established Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.0;CM-VER=3.0; Sun Dec 29 16:24:04 2013 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:01:5c:62:50:7b;CM-QOS=1.1;CM-VER=3.0; Time Not Established Critical (3) No Ranging Response received - T3 time-out Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=14:5b:d1:c3:11:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;

 

So I dont really know what's I'm looking at here, if you guys can tell me what's wrong with my modem/connection that'd be great. Thanks :)...Oh, my modem is Arris SBG6580 btw

 


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