Owned Modem Activation
I am just about ready to throw in the white flag on my attempts to activate a self owned modem. It has been 5 days and I keep getting the run around. I was told to go to the store becasue the...
View ArticleGame latency issues
I was wondering if i could recieve any input the on current connectivity issues im having on multiple online games , heres a tracert for a world of warcraft server located in NY Modem Model Arris...
View ArticleConstant Service Disconnects with Comcast HSI
Hello, For several days now I've been getting constant internet disconnects with Comcast HSI. I'll be in the middle of doing something and the internet connection will drop and ruin what I was working...
View ArticleIntermittent internet problems.
Hi, after several calls to Comcast's tech support, I finally spoke with someone who told me that I have an intermittent connection problem. This just started 3 days ago, but my internet connection will...
View ArticleRe: Intermittent internet problems.
My Internet connection is repeatedly lost and I can't find anything in the lines. I ran a diognostic test w/my computer and it does show some issues. I need help!!!!
View ArticleInternet Connection Lost
Its happening yet AGAIN... Lost Connection....There is no Rhyme or Reason...Nothing has changed on my computer...Mac OS X.. Version 10.7.5....Someone Please fix it.. Its driving me crazy....It happens...
View Article2014 episodes
Good Evening, I writing to Comcast to get an understanding as to why my xfinity.com channels are not showing 2014 episodes of shows that I have been getting before. My bill is higher and now my...
View ArticleWeak speed on Ex 105
I am only getting a max of 14.6mbps for downloading. I was told when they came out to change router for more, which I did one thats rated for even faster lines for down the road ,only improved by 1-2mb...
View ArticleTerrible speeds 10% packet loss to and fromCogent (my office VPN)
I know comcast and Cogent are currently fighting over peering equal usage and payment. But what can I do if anything to fix the super high latency, 10% packet loss and sub 1Mbps speed to my office...
View Articlemodem/router
I accidently bought the surfboard extreme modem thinking it was a modem and router. When comcast came to set things up I had to rent their equipment because we need wireless with all we have. Would you...
View ArticleModem troubles
We are experiencing difficulties with our WiFi modem. It is a model TG862G made by Arris. We cannot connect to the WiFi through other devices such as an I-pad. When we type in the password, it says it...
View Articleturn off WiFi on the gateways
How I can turn off the gateways WiFi?use it just a Modem,then add other better router.thanks
View ArticleGaming Throttle
I did not take the time to look through the posts to see if this has been addressed. Comcast prioritizes packets for xfinity voice over the internet, is there also a priority given to or against the...
View ArticleTwitch.tv issues
I am still having issue streaming to twitch. I live in Mobile, AL. I normally have 50 download and 10 upload. After 1 hour of streaming upload goes down to 1 making streaming impossible. Not sure what...
View Articlereset router/modem
It seems like my internet service goes out quite often. It says I have internet connection on both my laptop and iPad but I get not service. I have to turn off my modem and turn it back on to fix it,...
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