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Channel: Basic Internet Connectivity And Modem Help topics
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Re: Internet Keeps Going In and Out

I have the same issue.  Upgraded to Blast 50 3 1/2 weeks ago.  First 2 weeks perfect, but now if I want internet I have to restart the SB6141 modem and I get 5-20 minutes of solid net before it...

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Re: Internet Keeps Going In and Out

I jut purchased an SB6141 which is on the approved modem list to replace an SB5101On the new modem the SNR is 36dB the Downstream is QAM256 and the power level is -8 dBmV 

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Junk for more junk

Not a request for help with a connectivity issue. Comment / concern moved to the Customer Service board for possible greater exposure to actual Comcast employees. Click on the above link to follow it...

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Internet Connectivy Issues in my Area [Central PA]

Currently I'm having issues with my internet connection. When I play online games my ping spikes interminitely. Seems to happen for a few hours, then goes away...then comes back agin. It's something...

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Any ideas why the Windows xp latency (ping) way slower then windows 7?

Any ideas why the Windows xp latency (ping) way slower then windows 7?  Both connected by Ethernet cables.    One main computer in Windows 7 the other is Windows xp sp3.  Yes, I have reset the modem....

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Upgraded to Internet Blast (50mbps) and I'm only getting 28mbps

I upgraded to 50mbps but I only get 28mbps every single time. It looks like there's a cap on 28.75mbps. Hopefully somebody can help me. My modem is a Cisco DPC3010

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Can't log into my SMCd3G Modem

Am not able to log into my SMC modem with normal credentials:cusadminhighspeedPlease reset it.

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SPEED PURCHASED

How much download mbps speed and how much upload mbps I'm currently paying for?  Please list separately download and upload mbps.  How much my current modem ( Arris Interactive, L.L.C. tm602g/CT)...

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Can't log into my SMCd3G Modem

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Constant modem restarts daily

I have recently been having serious issues with my Comcast internet. I have used Comcast for years and never had a problem. First it started out with the internet dropping out every once in a while. So...

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programming remote

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Blast internet at less than 2mbps?

How can I resolve this? I'm cycled my modem/router and my computers. We have a secure connection.This is the results I recieved with one youtube video running on the wired connection...  Speed Tests    

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Re: Constant modem restarts daily

weve devoloped similar problems lately. been w comast forever w great service, but now at least twice a week, no or extremely slow speeds.....many a family movie night ruined. upgraded to the newest...

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can connect to internet via ethernet but not in wireless mode

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Connection very bad, every few seconds no connection

I get macroblocking on cable box even.   I have Motorola SB6141 and a/b/g/n netgear.  For the last 2 weeks, I got nothing but connectivity drop outs all day and night.   Connect directly to modem, no...

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Internet Slow

Is there a problem or outage. My internet connection is reading as excellent but it is running at a snails pace for the last two days.  I can't even get a complete reading on the tester.  My download...

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SB6141 speeds fluctuating

So I've been staying with my brother for the past 48 hours, and using his internet, I realize that it periodically goes from blazing fast to sluggishly slow. After asking him, I found out he's using an...

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Re: Connection very bad, every few seconds no connection

I am having same issues...  I need a fix...  Called email support because it won't download..  he tried several things but we also got disconnected.....  

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Re: Connection very bad, every few seconds no connection

I have the exact same situation. Comcast tech came out and pronounced everything was working correctly - but the problem continues.

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installation kit & new modem

need self - installation kit with new modem

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