Serious connectivity issues on both Ethernet and Wifi with Zoom 5350 Docsis 3.0. Can't stay connected on Wifi, on Ethernet constant 'buffering' on Amazon Prime and Netflix. I have Comcast Starter Performance.
Ping statistics for 69.252.80.75:
Packets: Sent = 76, Received = 69, Lost = 7 (9% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 41ms, Average = 11ms
C> ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . :
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Wireless Network Connection 1:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1370 WLAN
d
Physical Address. . . . . . . . . : 00-16-CE-17-4A-D6
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : ?
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
?
?
?
Lease Obtained. . . . . . . . . . : Friday, March 07, 2014
Lease Expires . . . . . . . . . . : Friday, March 07, 2014
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : ?
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Startup ProcedureProcedure Status CommentAcquire Downstream ChannelConnectivity StateBoot StateConfiguration FileSecurity
| 693000000 Hz | Locked |
| OK | Operational |
| OK | Operational |
| OK | d11_m_5350_performancestarter_c01.cm |
| Enabled | BPI+ |
Downstream Bonded ChannelsChannel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
| 1 | Locked | QAM256 | 8 | 693000000 Hz | 9.8 dBmV | 40.9 dB | 2462 | 0 |
| 2 | Locked | QAM256 | 1 | 651000000 Hz | 10.3 dBmV | 41.8 dB | 2489 | 0 |
| 3 | Locked | QAM256 | 2 | 657000000 Hz | 10.3 dBmV | 41.8 dB | 2588 | 0 |
| 4 | Locked | QAM256 | 3 | 663000000 Hz | 10.3 dBmV | 41.2 dB | 2803 | 0 |
| 5 | Locked | QAM256 | 4 | 669000000 Hz | 10.3 dBmV | 41.5 dB | 2693 | 0 |
| 6 | Locked | QAM256 | 5 | 675000000 Hz | 10.2 dBmV | 41.5 dB | 2909 | 0 |
| 7 | Locked | QAM256 | 6 | 681000000 Hz | 9.7 dBmV | 41.2 dB | 2152 | 0 |
| 8 | Locked | QAM256 | 7 | 687000000 Hz | 9.9 dBmV | 41.4 dB | 2288 | 0 |
Total Correctables Total Uncorrectables
| 20384 | 0 |
Upstream Bonded ChannelsChannel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
| 1 | Locked | ATDMA | 1 | 5120 Ksym/sec | 36200000 Hz | 44.5 dBmV |
| 2 | Locked | ATDMA | 2 | 5120 Ksym/sec | 29400000 Hz | 44.5 dBmV |
| 3 | Locked | TDMA | 3 | 5120 Ksym/sec | 22000000 Hz | 44.5 dBmV |
| 4 | Not Locked | Unknown | 0 | 0 Ksym/sec | 0 Hz | 0.0 dBmV |
CM IP Address Duration Expires
| 73.1.85.130 | D: 05 H: 00 M: 19 S: 36 | Tue Mar 11 23:28:29 2014
|
| Time | Priority | Description |
| Thu Mar 06 23:08:59 2014 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:... |
| Thu Mar 06 23:08:50 2014 | Warning (5) | DHCP WARNING - Non-critical field invalid in response ;CM-MAC... |
| Thu Mar 06 23:08:34 2014 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC f... |
| Thu Mar 06 23:08:24 2014 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/Q... |
| Thu Mar 06 23:08:22 2014 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC f... |
| Thu Mar 06 23:08:18 2014 | Warning (5) | MDD message timeout;CM-MAC=00:0b:b6:12:8c:9c;CMTS-MAC=00:00:0... |
| Thu Mar 06 23:08:18 2014 | Warning (5) | Lost MDD Timeout;CM-MAC=00:0b:b6:12:8c:9c;CMTS-MAC=00:00:00:0... |
| Thu Mar 06 23:08:15 2014 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Un... |
| Thu Mar 06 23:08:15 2014 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/Q... |
| Thu Mar 06 23:08:14 2014 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Un... |
| Thu Mar 06 23:08:13 2014 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/Q... |
| Thu Mar 06 23:08:10 2014 | Warning (5) | MDD message timeout;CM-MAC=00:0b:b6:12:8c:9c;CMTS-MAC=00:01:5... |
| Thu Mar 06 23:08:10 2014 | Warning (5) | Lost MDD Timeout;CM-MAC=00:0b:b6:12:8c:9c;CMTS-MAC=00:01:5c:2... |
| Thu Mar 06 23:08:10 2014 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/Q... |
| Thu Mar 06 23:08:04 2014 | Warning (5) | MDD message timeout;CM-MAC=00:0b:b6:12:8c:9c;CMTS-MAC=00:01:5... |
| Thu Mar 06 23:08:04 2014 | Warning (5) | Lost MDD Timeout;CM-MAC=00:0b:b6:12:8c:9c;CMTS-MAC=00:01:5c:2... |
| Thu Mar 06 23:08:04 2014 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/Q... |
| Thu Mar 06 17:38:24 2014 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - ... |
| Time Not Established | Warning (5) | DHCP WARNING - Non-critical field invalid in response ;CM-MAC... |
| Tue Mar 04 09:26:46 2014 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - ... |
| Mon Mar 03 14:49:16 2014 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:... |
| Mon Mar 03 01:25:38 2014 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - ... |
| Wed Feb 26 11:20:40 2014 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - ... |
| Tue Feb 18 09:20:09 2014 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - ... |
| Sat Feb 01 10:23:05 2014 | Critical (3) | Resetting the cable modem due to docsDevResetNow |
| Sat Feb 01 09:53:49 2014 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/Q... |
| Sat Feb 01 09:53:44 2014 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC f... |
| Sat Feb 01 09:53:17 2014 | Critical (3) | SYNC Timing Synchronization failure - Failed to receive MAC S... |
| Sat Feb 01 09:52:51 2014 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC f... |
| Sat Feb 01 09:50:32 2014 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Un... |
| Sat Feb 01 09:50:31 2014 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/Q... |
| Sat Feb 01 09:50:29 2014 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
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