internet problems
i am experincing problem with my internet connection. i supposedly have high speed internet that i am being charged extra but that doesnt seem to be the case either the internet is slow or i lose...
View Article3 days slow/choppy internet - Blast subscription - No Comcast support
So it has been three days with slow/choppy internet. I have rebooted my modem several times, checked all the connections, etc. This happens periodically and Comcast support always blames my modem, I...
View ArticleSlow internet server
When I am using the internet and email, I keep getting the message: The server of the network is slow to respond. To cancel your request . . . etc. This is driving me to distraction. In order to...
View ArticleSlow Internet recently
I have had comcast for almost 8 years. I have paid for triple play and had over 25 Mbps and now nothing but internet with Performance Starter stating 6 Mbps (primarily a cord cutter). Recently, I...
View ArticleAre daily outages the norm with Comcast internet access?
Last December I switched from AT&T DSL to Comcast cable for faster internet data transfer. As a technical writer I work from my home office and am online most of the day.In recent weeks my Comcast...
View ArticleConnection issues
For the past three or four days, I've had nothing but issues with my connection. It'll work fine for a little while and then completely drop off. When it comes back, pages take forever to load and...
View ArticleSlow Internet Speeds. HELP
At the end of January I purchased my own modem (Motorola SB6141 “Retail Packaging – White”) and a new router (Linksys AC1900). I set everything up and called Comcast and had them activate my modem....
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Major Connectivity Issues (Unprecedented) for Me
Having MAJOR Connectivity Issues for me here in NJ. It started on Tuesday. (After upgrading to Docsis 3 Home Gateway) Websites that would normally load instantaneously, now takes up to a minute or...
View ArticleThere is a problem with my line quality... for months
It appears that he-1-1-1-cr01.1601milehigh.co.ibone.comcast.net has been malfunctioning the last 21 days at least. Would explain why my internet service has been poor quality for months now... Have...
View ArticleIncredibly disappointing internet speeds
I just recently became a Comcast subscriber, and I have to say I am MUCH less than impressed. My "Blast" internet service, which was offered to me as "50mbps" speed, has NEVER been faster than 13mbps...
View ArticleSB5120 modem problems
Activated a few days ago when I returned to Fla. Internet worked ok for about a day and then went intermittent and finally nothing. Modem shows it's receiving ok but not sending. I have tried all the...
View ArticleRe: Incredibly disappointing internet speeds
Just so you know AT&T and Comcast use the same Network Core (Infrastructure)IN A GOOD AMOUNT AREAS!!! BUT NOT ALL!!! Most incidents that happen with Comast, regarding internet speeds and quality,...
View ArticleComcast Serious Connectivity Issues
Serious connectivity issues on both Ethernet and Wifi with Zoom 5350 Docsis 3.0. Can't stay connected on Wifi, on Ethernet constant 'buffering' on Amazon Prime and Netflix. I have Comcast Starter...
View ArticleInternet connection goes down while phone is ringing??
I work from home and do a lot of migrations of data from various applications...i.e. Lotus Notes to Sharepoint. Seems that just recently(although my home phone doesn't ring all that much so this could...
View ArticleIf you are a road warrior read this before using your own cable modem.
I've generally been pretty happy with Xfinity's Blast service, I was using the leased modem with wireless router... not the best - I never really got better than 20mbs up and 2mbs down. I decided to...
View ArticleOngoing connection issues
I have a couple of connection issues I cannot seem to get resolved. I have Blast service. There have been on and off outages for at least 2 weeks where the service doesn't work at all for hours at...
View ArticleArris TG862 not going online
I unplugged my modem from the coaxial cable for a few hours while setting up a new entertainment setup. I plug it back in and it won't go online.Only the power light is lit and the US/DS light flashes....
View ArticleWant to buy my own voice/data modem
I have been paying $8mo for about 8 to 10 years for my current voice/data modem. I have to unplug and re set multiple times a week. I tried online chat with comcast but after waiting a hour with no...
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