Hi, I've spoken to reps several times, and I've been told that I have Blast!, but I'm still getting the same speed that I had with Performance.
Each time the rep tells me to "Give it two to three hours.", but the speed doesn't change.
The modem I'm using is a Motorola SB6141.
I also ran a test with ShaperProbe and these are the results:
Shaper Detection Module.
Connected to server 203.5.76.153.
Estimating capacity:
Upstream: 5730 Kbps.
Downstream: 27976 Kbps.
The measurement will take upto 2.5 minutes. Please wait.
Checking for traffic shapers:
Upstream: No shaper detected.
Median received rate: 5674 Kbps.
Downstream: No shaper detected.
Median received rate: 27440 Kbps.
For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe
Thank you in advance for any help that's given.