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Upgraded to Blast!, but still getting Performance speed.

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Hi, I've spoken to reps several times, and I've been told that I have Blast!, but I'm still getting the same speed that I had with Performance.

 

Each time the rep tells me to "Give it two to three hours.", but the speed doesn't change.

 

The modem I'm using is a Motorola SB6141.

 

I also ran a test with ShaperProbe and these are the results:

 

Shaper Detection Module.

 

Connected to server 203.5.76.153.

 

Estimating capacity:

 

Upstream: 5730 Kbps.

Downstream: 27976 Kbps.

 

The measurement will take upto 2.5 minutes. Please wait.

 

Checking for traffic shapers:

 

Upstream: No shaper detected.

Median received rate: 5674 Kbps.

 

Downstream: No shaper detected.

Median received rate: 27440 Kbps.

 

For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe

 

Thank you in advance for any help that's given.


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