I've been having similar issues. For past two weeks I am having multiple modem resets during the day which is causing me major grief whlle trying to play online games or if I stream audio or video. I've tried unplugging the modem several times to do a cold reboot but that does not seem to help, also have done a power cycle down on my Netgear router just in case. Problem persists.
I can't seem to paste without making a mess below. I apologize. The online forum editor seems defective. /sigh
DCID Freq Power SNR Modulation Octets Correcteds Uncorrectables Downstream 1 21 639.00 MHz -0.94 dBmV 37.94 dB 256QAM 8659820 0 0 Downstream 2 17 615.00 MHz 0.66 dBmV 38.26 dB 256QAM 6545983 0 0 Downstream 3 18 621.00 MHz -0.31 dBmV 38.26 dB 256QAM 6251747 0 0 Downstream 4 19 627.00 MHz -0.42 dBmV 38.26 dB 256QAM 6592311 0 0 Downstream 5 20 633.00 MHz -0.35 dBmV 39.40 dB 256QAM 6564496 0 0 Downstream 6 22 645.00 MHz -1.31 dBmV 38.26 dB 256QAM 6258254 0 0 Downstream 7 23 651.00 MHz -1.05 dBmV 38.26 dB 256QAM 7031550 0 0 Downstream 8 24 657.00 MHz -1.32 dBmV 38.26 dB 256QAM 6968679 0 0 Reset FEC CountersUpstream UCID Freq Power Channel Type Symbol Rate Modulation Upstream 1 2 29.60 MHz 38.00 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM Upstream 3 1 36.10 MHz 38.00 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM Upstream 4 3 23.00 MHz 36.50 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
Whenever I check comcast.com site they claim all is okay dokay, which seems true because when things are working fine I get excellent upload and download test runs at their speedtest site. I hate calling their customer help as it is usually a exercise in total frustration. I may force them to send a tech that hopefully has a clue. Any input on signals above would be valued. Thanks.