Phone/Internet modem 'online' indicator not illuminated
Recently moved my phone/internet modem from the basement to the first floor. Reset modem, but 'online' indicator light is not illuminated. Devices are unable to connect, although 'wi-fi' indicator...
View ArticleRe: Been having connection issues for about a week (have traceroute)
I've been having similar issues. For past two weeks I am having multiple modem resets during the day which is causing me major grief whlle trying to play online games or if I stream audio or video....
View Articleunusable internet due to packet loss
ive been dealing with this for a week now. packet loss goes up to 18% at some points. http://www.pingtest.net/result/95839312.pngi already had a technition out and he replaced my coaxial connecters and...
View ArticleExtremely slow Comcast Internet service after installing a new Xfinity voice...
Earlier this week I replaced our end-of-life voice modem with a new Arris TG862G-CT voice modem/wireless gateway from Comcast. The new modem also replaced my Linksys E2500 wireless router, to which I...
View ArticleCan not connect my wifi
I recently had a scam pulled on me and my computer pretty much a hacker had controll of my laptop. So I called Dell and had them make it like a brand new computer and now I cannot connect to my wirless...
View ArticleUsage meter for Internet usage--HELP!
Where can I go to view my usage meter? I want to know how much of my allowance I have used sitting here watching Netflix!
View ArticleConnection problems. Huge lag spikes
For a couple days now I've been having really odd internet. ALL of the games I play I get huge lag spikes. upwards of 1000 MS sometime actually causing me to disconnect from the games. While watching...
View ArticleWorld of Warcraft Gaming
We bought a computer for our grandson to use for gaming. It will not play world of warcaft unless the computer is plugged directly into the modem which is located in a separate office area upstairs...
View ArticleConnecting my router to a purchased modem
I purchased an Arris tm822g.I've read about the options for installing it either online and/or with a call to Comcast.Most of the stuff I've read talks about installing the modem with a computer...
View Articleconnection issues
I know this sounds weird, but whenever the outside temperature reaches 75 degrees my internet connection goes down. Does anyone know the reason for this?
View ArticleNotice received by phone to have a new digital modem mailed to me
I received a phone message today (4/11/14) from Comcast that my modem needs to be updated and that a new one will be mailed to me per my request. I don't know if this is the plage to make my request...
View ArticleRe: Can I send a refresh signal online
My Internet is freezing up I have rebooted about 3times
View ArticleNew Modem for XXXXXXXXXXXXXXXXXXXXX
ATTENTION annnelson Your post was removed to a secure area out of public view because it violates forum posting guidelines.Forum Guidelines state >>> clickable link...
View ArticleStupidest diagnosis ever.
I just got off live tech support chat about my tv and internet losing connection at the same time a couple of times a day. I can not believe this "tech" said that my losing both connections and...
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