I've had Comcast since i moved into my current house, about 3 years now. And while I've been here, I've always had problems with my internet connection. Until recently, I had a SB5101 modem, and It would intermittenly lose connection to the internet several times a week, usually while online gaming or streaming movies. It usually reconnected fast, under 1 minute or less. However, I've always had reliable speed tests of 27-28mbps down, 5-6 up. I thought maybe a new model modem would fix the problem and also allow use of higher speed tiers, so I bought a SB6141. So now it seems like I'm getting the same disconnects, but it takes a lot longer for it to reconnect, sometimes 5 minutes or more. And sometimes after reconnecting, I will have terrible speeds for awhile, around 1mbps down, 5-6 up. I've already exchanged the modem from the store for the exact same model, hoping I just had a flawed unit. But same problems still happening.
Any help would be much appreciated. I will post some modem info following this.