I'm just about done with Comcast....my modem keeps resetting many times a day. I have had the inside wiring updated, replaced modems, and today had a outside line technician look at the lines at the front of my neighborhood and still having reset issues.
Arris MODEL: TM722G
RF Parameters
Downstream
DCID
Freq
Power
SNR
Modulation
Octets
Correcteds
Uncorrectables
Downstream 1
1
573.00 MHz
5.64 dBmV
35.97 dB
256QAM
1024248586
111
57
Downstream 2
2
579.00 MHz
6.20 dBmV
36.17 dB
256QAM
1050845347
130
59
Downstream 3
6
603.00 MHz
5.37 dBmV
36.39 dB
256QAM
1041807116
112
55
Downstream 4
7
609.00 MHz
5.85 dBmV
36.61 dB
256QAM
1020559960
100
84
Top of Form
Bottom of Form
Upstream
UCID
Freq
Power
Channel Type
Symbol Rate
Modulation
Upstream 1
2
27.90 MHz
43.00 dBmV
DOCSIS2.0 (ATDMA)
5120 kSym/s
64QAM
Upstream 3
1
34.80 MHz
43.50 dBmV
DOCSIS2.0 (ATDMA)
5120 kSym/s
64QAM
Upstream 4
3
21.00 MHz
42.00 dBmV
DOCSIS2.0 (ATDMA)
5120 kSym/s
16QAM
DOCSIS(CM) Events
Date Time
Event ID
Event Level
Description
5/8/2014 18:01
82000300
3
Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:01
82000600
3
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:01
82000300
3
Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:01
82000600
3
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:01
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:01
82000300
3
Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:01
82000600
3
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:01
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:02
82000400
3
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:02
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:27
82000300
3
Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:27
82000600
3
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:27
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:27
82000400
3
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:28
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:56
82000300
3
Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:56
82000600
3
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:56
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:56
82000400
3
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
5/8/2014 18:57
82000200
3
No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
PacketCable(MTA) Events
Date Time
Event ID
Description
5/8/2014 13:37
3
Voice Line State Change, Line Number = 1, Prev State = OOS, New State = IS
5/8/2014 13:37
3
Voice Line State Change, Line Number = 2, Prev State = OOS, New State = IS
5/8/2014 13:37
14
Power Supply Telemetry Log - BATTERY MISSING
5/8/2014 13:42
3
Voice Line State Change, Line Number = 2, Prev State = IS, New State = OOS
5/8/2014 17:43
3
Voice Line State Change, Line Number = 1, Prev State = IS, New State = OOS
5/8/2014 17:44
16
MTA TFTP: Successful
5/8/2014 17:44
26
MTA PROV: Successful!
5/8/2014 17:44
3
Voice Line State Change, Line Number = 1, Prev State = OOS, New State = IS
5/8/2014 17:44
3
Voice Line State Change, Line Number = 2, Prev State = OOS, New State = IS
5/8/2014 17:44
14
Power Supply Telemetry Log - BATTERY MISSING
5/8/2014 17:49
3
Voice Line State Change, Line Number = 2, Prev State = IS, New State = OOS
5/8/2014 18:01
3
Voice Line State Change, Line Number = 1, Prev State = IS, New State = OOS
5/8/2014 18:02
16
MTA TFTP: Successful
5/8/2014 18:02
26
MTA PROV: Successful!
5/8/2014 18:02
3
Voice Line State Change, Line Number = 1, Prev State = OOS, New State = IS
5/8/2014 18:02
3
Voice Line State Change, Line Number = 2, Prev State = OOS, New State = IS
5/8/2014 18:02
14
Power Supply Telemetry Log - BATTERY MISSING
5/8/2014 18:07
3
Voice Line State Change, Line Number = 2, Prev State = IS, New State = OOS
5/8/2014 18:27
3
Voice Line State Change, Line Number = 1, Prev State = IS, New State = OOS
5/8/2014 18:28
16
MTA TFTP: Successful
5/8/2014 18:28
26
MTA PROV: Successful!
5/8/2014 18:28
3
Voice Line State Change, Line Number = 1, Prev State = OOS, New State = IS
5/8/2014 18:28
3
Voice Line State Change, Line Number = 2, Prev State = OOS, New State = IS
5/8/2014 18:28
14
Power Supply Telemetry Log - BATTERY MISSING
5/8/2014 18:33
3
Voice Line State Change, Line Number = 2, Prev State = IS, New State = OOS
5/8/2014 18:56
3
Voice Line State Change, Line Number = 1, Prev State = IS, New State = OOS
5/8/2014 18:57
16
MTA TFTP: Successful
5/8/2014 18:57
26
MTA PROV: Successful!
5/8/2014 18:57
3
Voice Line State Change, Line Number = 1, Prev State = OOS, New State = IS
5/8/2014 18:57
3
Voice Line State Change, Line Number = 2, Prev State = OOS, New State = IS
5/8/2014 18:57
14
Power Supply Telemetry Log - BATTERY MISSING
5/8/2014 19:02
3
Voice Line State Change, Line Number = 2, Prev State = IS, New State = OOS