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Modem keeps resetting day after day (ARRIS TM722G)

I'm just about done with Comcast....my modem keeps resetting many times a day.  I have had the inside wiring updated, replaced modems, and today had a outside line technician look at the lines at the...

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Personally owned modem disconnects regularly

I purchased a new modem last night, the Motorola SB6141 since it was one of the best reviewed and most reliable of the list of approved modems by Comcast.  I activated it, it works, I'm using it now,...

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extra modem

how do I get rid of obsolete modem? my account shows 2 modems, but only the newer modem is actually connected and working. The obsolete modem isn't even connected or plugged in to anything. Help make...

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My personal modem, are it's settings changed by Comcast if....

I change my internet service from Performance to Economy does Comcast change any settings in/on my personal modem? Or does this change occur somewhere in Comcast's system? At the Economy level can I...

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Re: Sloooow download speed

Mine is doing the same thing my computer won't even connect because it is so slow.

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modem login screen

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dropped signal

It has become commonplace and now expected for Comcast to experience a loss of signal resulting in loss of use for residential customers. For myself this occurs on a daily basis and since Comcast has a...

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Cisco DPC3939 Intermittent WiFi drops

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modem constantly asking for activation.

So, it started yesterday in the morning when i was asked to activate my modem. I thought it was a one time error, i called comcast, activated it and thot it was all. 4 hours later, it was gone again....

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internet connection goes out periodically

Hello, I have had comcast internet for nearly a year now, and this is an issue that has persisted the entire time. Every now and then, sometimes daily, sometimes weekly, and occasionally several times...

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(300k-6M) + 10M on Blast 105 plan

Signals: http://imgur.com/mphgkVz Logs: http://imgur.com/JP2FEqM Basics: http://imgur.com/lL1DsdS My config file is clearly faulty. How can I get this patched up?

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Re: internet connection goes out periodically

I have had my internet for several months. I do like the internet service just wish they could fix the intermittent signal issue. A supervisor is suppose to come out Monday and look at it again. More...

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extreme packet loss and crippled speeds

Modem Model: Cisco DPC3008--------------------------------------------------Power Level:     Signal to Noise Ratio:Channel 1:     -4.7 dBmV     39.6 dBChannel 2:     -4.4 dBmV     39.1 dBChannel 3:...

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Internet speed differences

Yesterday I decided review my bill with customer support. My internet package was 25MBPS plus the Blast bringing it up to a maximum of 50MBPS. When ever I tested the actual speed my numbers were @...

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nighyt time connection speed

For the past six at least, Between 10pm to 11pm until 6am continuously our internet speeds decrease to dial up speeds.  The entire time we've been in contact with Comcast and are continously put...

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Re: nighyt time connection speed

  We've got the same problem. Come on Comcast, step up.

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request for upgrade modem

Please send me the new upgrade modem with self installation kit. Thanks

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on demand

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New Modem, No wireless connection

Upgraded my modem to a Motorola SB6121 and literally spent hours on the phone with Comcast tech support. Had internet access while connected directly to the new modem but nothing when trying to access...

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conneting to the internet

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