Last month a new modem was installed in my home. Then I started receiving emails that I needed a new battery. I called and asked why I would need a new battery in a brand new modem. It was at this point I learned that batteries are no longer provided automatically with the modem. I see, by searching these boards that I am not alone in being disappointed (to say the least) by this policy change.
Should I not have been informed (at least) of this change when I received the new Modem?
OK now for my actual question.
Can someone please give me some detailed information about this battery. What type, what size, what brand etc. Can I purchase this battery somewhere other than from Comcast? Does Comcast have a monopoly on these batteries? I'm sure they don't and I would like to explore other options before I cave and buy from Comcast.
Thanks for your help.