I'm having extremely slow internet speeds (0.5 mb/s) at various times throughout the day. I routinely have to send a refresh signal to get the internet work again. The modem I have is only a month old and worked fine for the first couple of weeks.
Comcast reps keep insisting that I need to upgrade to a DOCSIS 3.0 modem, but is this overkill with my internet package? I'm only paying for 3 mb/s.... and I think it has more to do with their service than the modem.
Anyone have similar problems?