modem upgrade
I am looking for the instructions to upgrade my equipment, but there do not appear to be an instructions. This is very frustrating.
View ArticleService Reliability
What should my expectation be for connection reliability? I got X1 service installed about a week and a half ago and the service has gone out every day since (with exception of one day). Outages...
View ArticleSLOOOOOOOOOW
What happened to my connectivity speed????Did Comcast restrict my bandwidth again.For a few weeks now, everyrthing is dead slow, and that's if it connects at all.Nothing locks in.The little search...
View Articleupgrade
where do I upgrade my modem? I received a call from comcast to have a modem shipped to me.
View ArticleCan I do this? Uploading...
I have 32 gigs of music I'd like to backup to my google drive. Can I upload this all in one shot or will Comcast throttle me because of stress on their network? I'd much rather do this and let it run...
View ArticleMotorola SB5100 on Economy Plus
I'm having extremely slow internet speeds (0.5 mb/s) at various times throughout the day. I routinely have to send a refresh signal to get the internet work again. The modem I have is only a month old...
View ArticleGot DOCSIS 3.0 modem, no apparent improvement
After receiving a letter from Comcast saying that it was time to upgrade to a DOCSIS 3.0 modem, I bought and installed one. The provisioning process was much smoother than I had expected, so thanks for...
View ArticleConnectivity issues
I lose my internet connection at least 4x a day. (Can't connect with multiple devices) In addition, when watching ROKU, we will suddenly lose signal. Sometimes it comes back on its own. Other...
View ArticleWill this modem work for my purpose?
I am currently have Comcast for my telephone service and fast internet access and equipped with an ARRIS TM602G. I am thinking to upgrade it to a modem sod from Walmart: "OBi202 VoIP Telephone Adapter...
View ArticleReinstalled Windows XP and Now I Can't Connect To Internet
I just reinstalled Windows XP on a desktop PC, but when I open a browser I am not getting an internet connection. I have a cable modem through Comcast connected to a router. The PC is connected to the...
View Articlefrequent and random disconnects
For the past 6 weeks I've been getting frequent and random disconnects. When it disconnects the modem acts as if it's going through a power cycle. I've contacted comcast and they "assured" me that he...
View ArticleConnection Speed
Hello, I'm paying top dollar for your 105 MBPS download Xfinity. I just clocked it at 3.3 MBPS Down.... WHAT GIVES! I've only been a customer for less than a month and I'm already considering...
View Articlenightly outages....
Every month or so, for a 4 or 5 day period, I will have nightly internet outages from about 5 pm until 10 pm. The modem loses touch with the world and repeated restarts will not connect it. In the...
View ArticleInternet connectivity TOO unstable, comcast just saying the same thing on...
My Internet goes out on random, and that's annoying because I play tons of online games you can imagine how bothersome random cutoffs are, the support peple only say "were going to send a signal after...
View ArticleNashville Internet Data Cap
I was just on the phone with Comcast inquiring about upgrading my internet service. I am thinking of going from Preformance internet to Blast or Extreme. I asked what the data cap for those higher...
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