I am in the San Francisco Bay area and am seeing 150ms latency to google.com. Not good! Two service reps over chat have "refreshed" my modem. That fixes things for 5 minutes then it is bad again.
How to fix this? Who at Comcast should I prod?
Thanks!
traceroute to google.com (74.125.239.130), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 0.935 ms 0.820 ms 0.672 ms
2 c-71-202-16-1.hsd1.ca.comcast.net (71.202.16.1) 112.959 ms
te-0-3-0-8-sur03.santaclara.ca.sfba.comcast.net (68.85.190.249) 158.100 ms 151.444 ms
3 te-1-1-0-7-ar01.sfsutro.ca.sfba.comcast.net (69.139.198.174) 127.605 ms 84.581 ms
te-5-4-ur12.sanjose.ca.sfba.comcast.net (68.87.194.126) 102.513 ms
4 he-1-7-0-0-cr01.sanjose.ca.ibone.comcast.net (68.86.90.153) 133.745 ms 144.751 ms 179.958 ms
5 he-0-13-0-1-pe03.11greatoaks.ca.ibone.comcast.net (68.86.83.138) 153.714 ms 152.558 ms 120.312 ms
6 173.167.59.66 (173.167.59.66) 149.741 ms 127.683 ms 153.294 ms
7 216.239.49.170 (216.239.49.170) 120.033 ms 109.623 ms 163.180 ms
8 66.249.95.31 (66.249.95.31) 119.513 ms 147.581 ms 155.103 ms
9 nuq05s02-in-f2.1e100.net (74.125.239.130) 147.039 ms 90.110 ms 91.130 ms