Losing Connection frequently - need various "types" of reset
Comcast keeps losing my connection - seems to happen about every month. Sometimes I can turn everything off & on, other times I have to call in and ask for a reset. What is wrong and why is this...
View ArticleComcast speed test never over 20 mps
I can never get my advertised download speed using Comcast's speed test.It only ever gets to 20 mps download, no matter what server I check it will never get above 20 mps and I’m on the 50/10 plan.If I...
View Articlemiss informed
To start off i wass promised 105mb per sec and hbo/streampix for $54.99 and then my plan droped to 50 mbps for the same price and then droped to 25 mbps without me agreeing to it or anything and never...
View ArticleNew customer
I moved to the extreme north side of Chicago, just south of Evanston yesterday and I have been trying to self-install my equipment. It continues to say there is an outage in my area. Really?
View ArticlePrinter connection through modem to wireless laptop
How can I get my printer to work with the newly installed Comcast wi-fi service? Laptop connects to internet via wi-fi. Printer is not wireless and uses Ethernet cable, but can't get it connected.
View ArticleMotorola SB 6121 or 6141 or any other modem brand?
I'm trying to avoid the monthly $8 fee for modem and I'm in the market for a new modem. Amazon has better reviews for Motorola 6121 and 6141. I've also seen several connectivity issues with the said...
View ArticlePutting TG862 Modem in Bridge Mode Myself as a Customer, not through calling...
I would like to be able to reset my Comcast supplied TG862 modem then put it in "bridge mode" by myself. I know I can call the comcast Tech rep and they will do it for me, but that takes forever on...
View Article150ms latency. What to do?
I am in the San Francisco Bay area and am seeing 150ms latency to google.com. Not good! Two service reps over chat have "refreshed" my modem. That fixes things for 5 minutes then it is bad again. How...
View ArticleBad internet connection for 200 dollars a month Please fix it.
I been having this problem for about 2 weeks now. My internet keeps going from 50mbs to less than a 1mbs download speeds and I am paying for 50mbs. See below, I even used your own website to test out....
View ArticleExposed cable splice on the pole
I've had internet connection dropping problems for years, but recently had a comcast tech tell me the problem is the wire coming down the pole to my underground feedHe replaced that cable and left a...
View ArticleNew Modem required
Which new DOCSIS 3.0 modem works with my bundled phone/internet and cable service? TB
View ArticleRe: New modem sb6141- home network keeps dropping for a few seconds
I just got the same modem and now our internet is either really slow or doesn't work. I called and registered my MAC address with Comcast; now I'm wondering if they screwed it up. I hope a Comcast tech...
View ArticleI need the WIFI code to be able to use this thing
ATTENTION dcedwards06 Your post is now located here; http://forums.comcast.com/t5/Home-Networking-Router-WiFi/I-need-the-WIFI-code-to-be-able-to-use-this-thing/m-p/2243508#U2243508...
View ArticleHelp upgrading device
I am trying to order device upgrade kit and don't see forms to complete.
View ArticleOffered 105mbps tier, but still get performance sppeds
I have had performance internet for a while. last week i was called by Comcast and offered a 105mbps upgrade if i got a promotional TV bundle package. I reluctantly took it, but only because of the...
View Articlecomcast.com/deviceupgrade
Please send me the new upgrade mentioned in the letter I just recieved.Thank You
View Articledownload speed varience
My download speeds can go from fantastic to very slow from day to day I check my download speeds using the Comcast speed device and the app for my router and they agree. The drop in performance has...
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