I have been paying for Blast for a year. It has never been very fast. I got the upgrade instructions. Now it is worse. I have called tech support 3 times and have open cases. I have followed all their instructions. I go to speedtest.comcast.net and it says I have around 88 download. I go to speedtest.com by OOKLA and it says I have around 19. Comcast says it can only rely on it's own results. I am "Disconcerted" as I watch my pages roll in like dial up.
I have done it all..cleared my cache, changed everything according to instructions, and the last guy talked about setting up a VPN. How do others feel about Blast. Is it worth the money? Is it really that fast? Any other suggestions? I really NEED the speed. Hubby teaches an online class for College and work is really screwed up. HELP!