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Channel: Basic Internet Connectivity And Modem Help topics
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My Modem Keeps resetting around the same time each night.

Looking for a Comcast rep to help with my issue. Had a modem that completely died on me a few weeks ago. Like it does not power on, so I traded it for another and it worked fine for the first week....

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slow loading pages after upgrading to blast plus

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Ongoing Internet Connectivity Issue

I have had ongoing connectivity issues for over a year, maybe close to two. I have called many, many times, had inside and pole people come to my home and I still have issues. To get on the internet is...

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WI FI PRINTER

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Prompted to RE-activate account

Just a really quick question: I was prompted to "activate" my account again even when I already activated it several weeks ago. I just want to know why this happened and if this will happen again. It...

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EXFINITY ERROR = FRAUDULENT XFINITY SERVICE INTERRUPTION

If your get this message on your computer screen when trying to connect to the internet, it is an unethical attempt to upgrade your equipment and/or service: “XFINITY Internet®We're sorry for the...

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XFINITY ERROR = FRAUDULENT XFINITY SERVICE INTERRUPTION

Duplicate topic removed.

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Internet connection

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Dropped packets. Sometimes no connectivity or DHCP. Reboot modem once a week

Struggling with connectivity, so have had to reboot modem once a week. Network in the house fails routinely. Checked to see that I own a Arris TM722G modem for Blast and phone. Considering trading this...

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Issues with Comcast Modem Upgrade- Arris TG862G/CT

After following the steps from Comcast on upgrading my rental modem, I am having issues connecting to the internet; though it says everything is online. Before I list the specs on everything let me say...

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intermittent connectivity

To Comcast Customer support. We currently have Xfinity TV, phone and internet. We are satisfied with the phone and tv service and we are writing today about our internet issues.We have recently had...

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Factory reset modem and now my wifi strength decreased

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Moving to a new apt that is "Comcast-ready", can I simply use my old equipment?

I am moving in one week to a new apartment which is literally down the street. One week ago, I set up the move date for August 4th, the chat specialist told me they would send me a self-installation...

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About replacing Arris TG-862G/CT with a more capable unit

Currently running my internet connection thru an Arris TG-862G/CT comcast modem. Two things I'd like to do with my Modem/router:1) Setup dhcp addressing so that my local hosts always receive the same...

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Xfinity Internet Speed

I have been directed here for support on Xfinity Internet Speed. I received a call from Comcast that there had been an increase in Internet speed and I should turn off my computer, unplug the modem and...

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Moving to a new apt that is "Comcast-ready", can I simply use my old equipment?

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About replacing Arris TG-862G/CT with a more capable unit

Moving this thread to the Gateway Help Board. Click on the above link to follow it there.

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Intermittent loss of connection in Miami

I recently returned my leased modem to Comcast and purchased a Motorola SURFboard Gateway SBG6580 DOCSIS 3.0. I noticed after returning my modem (and removing the monthly $8 rental fee) that I...

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Cannot maintain a stable connection

Haven't had many issues with our internet in the 2 years we have lived here but after coming back from vacation our internet is now very unstable. We live in an apt complex with individual per unit...

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Why is my Blast Speed so slow?

I have been paying for Blast for a year.  It has never been very fast.  I got the upgrade instructions.  Now it is worse.  I have called tech support 3 times and have open cases.  I have followed all...

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