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Re: comcast speeds

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I pay for Internet Blast / Comcast Infinity and I'm supposed to get "up to" 50 MPS download.  I've never tested highter than 10 MPS and for the past week I've tested at an average of .28.  I've restarted the modem, run through the problem solving steps but nothing.  When I call Comcast, I'm told to reset modem, powercycle etc etc.  Is my modem up to date - it's s comcast modem, six months old and the latest version, so I hope it's up to date.  But still, I'm not even receiving 1 MB download.  It's absurd.


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