Online Gaming Disconnects Occurring Every Few Minutes Without Fail
The issue in a nut shell is losing service...be in packet loss or something else...and being disconnected from online games. It doesn't matter what game it is. It also happens with general web...
View ArticleDPC3939 loses US/DS every 15 minutes
Where do I start without muddying the waters? Short story: DPC3939 loses US/DS every 15 minutes. Modem is in bridge mode, which stupidly means I cannot access the admin console to see logs. Had a...
View Articleariss touckstone tm822g modem vs tm822a for tripleplay
I want to use my tm822a modem for tripleplay. The tm822g is an approved device. The only difference I can see is the tm822g is battery backed up whereas the tm822a isn't. So I am assuming the tm822a...
View ArticleHigh % packet loss - please help!
Can somebody advice on how to correct 2.4% packet loss problem on my Comcast Interent connection? Thx
View ArticleInternet connection stopped working
I've been a Comcast internet customer for many years. Yesterday afternoon our internet connection stopped working. I'm writing this from a Starbucks, using their wireless. When I reset the modem (it's...
View ArticleIntermittent loss of Internet connection
Hi, I have been having issues with my Internet going out and modem resetting itself numerous times a day since last Tuesday.I have the 50 Mbps / 10 Mbps Internet service with a Motorola SB6121 cable...
View Articlemodem / new router issues
I have a Motorola SB 6120 modem and a D-Link dual band router that has worked fine.I just had HORRIBLE problems trying to connect a Netgear AC 3200 router to the modem, as well as the Asus AC2400....
View Article300gb cap
I am very upset with jus getting service and realizing there is a cap on internet usage. When you have a large family and numerous devices and business that need to be ran it is very disturbing when...
View ArticleInternet drops and modem resets multiple times a day
Hello - My cable modem looses connectivity and reboots multiple times a day. Happens more in the evenings. This issue happened with my old modem so I replaced it and the issue remains. New modem is a...
View ArticleRe: comcast speeds
I pay for Internet Blast / Comcast Infinity and I'm supposed to get "up to" 50 MPS download. I've never tested highter than 10 MPS and for the past week I've tested at an average of .28. I've...
View ArticleVideos start then hang
Internet speed appears normal, however, videos start and then hang up. Appears like it may be buffering, but the videos just quit. I got a message briefly that seemed to indicate Xfinity and YouTube...
View ArticleMost reliable docsys 3.0 modem for Comcast?
I've been using a D-Link DCM-202 with Comcast for several years, and its been very reliable. But its on Comcast's EOL list, and I'm looking to replace it with a docsys 3.0 modem before it goes to the...
View ArticleModem needs hard reset (init) after Seasonal Convenience Plan
Hi everyone,because I'm German, I'm 7 months in Germany and 5 months in Florida.Therfore i use the Seasonal Convenience Plan.Since 3 years, the modem does not response after tne end of Seasonal...
View ArticleBLAST is slow
I have the Blast service and per Comcast, download speed is 105Mbps (warrenton, va area). Best I get is around 29Mbps down and 6Mbps up. Modem is a UBEE DBM3513 Docsis 3.0. Results below are with...
View ArticleShipping fee for faster modem Comcast requires?
I was told by Comcast that I would need a newer, faster modem to replace the one I am currently renting for $8 a month. On a chat, I was told they'd ship me the new modem along with packaging for...
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