Hi, I am having a slight issue that is just enough to make me an unsatisfied customer. Semi-regularly I like to participate in online gaming, so the quality of my internet connection is important to me.
I've recently moved into a rental home, and had comcast internet installed, so, last night I sat down to do some gaming, only to be met with terrible network lag and inconsistancy. I noticed that, while connected to a server in Tampa, FL, I was getting between 124 - 160 ping, which seems very odd due to my location in Vero Beach, FL. I connected to several other servers in various locations and got similar results. I did a speed test, online, and found that my bandwidth (57mbps up and 12mbps down) was just fine, and I was experiencing virtually no packet loss, but I was getting 25ms jitter, which explains my laggy gaming experience.
How can this issue be eliminated? Any advice on steps that I could take to troubleshoot?