Modem Upgrade
We recieved a letter to upgrade our modem. The link http:/www.comcast.com/deviceupgrade does not work. We keep recieving the message "page cannot be displayed". Tried using the following link, that was...
View ArticleModem Upgrade?
I am somewhat challenged regarding my network, so please bear with me. My current modem is a Dlink DCM202 and I have major connectivity issues. I have several wireless devices that access my network...
View Articlenew customer
I ordered xfinity internet service. I had to pay $10 for a self-install kit. Whats in this kit? I am using my own modem and router so I dont understand why I need it.
View ArticleSB6141 Up and Down
Hello All, I am from the Salt Lake City area in Utah and am having spiking issues with my HSI. Not sure why, but about 5-7 days ago it just started to get real flaky. I notice it more in the evning...
View Articlenew modem password
My replacement modem arrived and is ready to set up. Instructions say I need a password printed on the bottom, but none is. One entry on the bottom is for WPS PIN. Is that the password?
View ArticleRe: Motorola SB6121
Hello! New to the forums, first post. Here's my quick story!Tech: Modem - SB6121 SURFboard modem Router: (Old) WNDR3400v3 Netgear 600 & (New) R7000 AC1900 Internet started dropping about 5 days...
View ArticleUnable to contact the gaming servers
I have not been able to access the WoW server, the SWTOR server or Steam. Please help. I have uninstalled and reinstalled my antivirus, turned off the shielding, and powercycled my modem, all with no...
View ArticleSlow /sporadic connection issues
I just checked my router event logs and see this : CMS LOC Cleared 2014/10/07 20:51:15 WarningMTA HW/SW Failure Cleared 2014/10/07 20:51:15 WarningCMS LOC Cleared 2014/10/07 20:01:15 WarningMTA HW/SW...
View ArticleEmail - Self install kit email I never ordered.
Moved to the Customer Service Board for possible better visibility by Comcast Irma. Click on the above link to follow it there.
View ArticleUpgrade internet equipment
I received a letter in the mail regarding upgrading my internet equipment. I need a self-installation kit which includes a new Wireless Gateway modem at no cost to me
View ArticleGreat Bandwidth - Terrible Jitter
Hi, I am having a slight issue that is just enough to make me an unsatisfied customer. Semi-regularly I like to participate in online gaming, so the quality of my internet connection is important to...
View ArticleCOMCAST XFINITY INTERNET DROPS CONNECTIVITY MANY MANY TIMES EVERY DAY
One year ago, I purchased an SB6141 modem to stop paying monthly rental fees. After many calls, finally found a tech that sent correct files to modem and it worked flawless for eight months. Last...
View ArticleIs this modem compatible with wireless range extender?
I have a SMCD3GNV modem. I am tring to hook up a Verizon wireless network extender for business (model # SCS-2U3100). I have done some research and have gotten as far as I can get. What I found is QOS...
View Articlenew wireless Gateway modem free of charge
Please send to me the new free modem (Gateway wireless) about which you've sent a letter. I assume you have our address. W. Prestbo
View ArticleFree Gateway Wireless modem
Please send the free modem you recommend in your letter to me. W. Prestbo
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