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INTERNET SPEED UPGRADE - MODEM NOT SUFFICIENT

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Greetings,

 

I accepted an upgrade some while back that was to take me from 25mbs to 50mbs. I specifically asked if I would need to upgrade my modem. The response was no. I asked this question as I own my own modem. I find out now I am not getting the speeds promised at all. I have a DOCISS 2.0 and I think I need a 3.0 cable modem. 


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