Re: Motorola SB6141
I've tried to get a new SB6141 on the network for the last two weeks. No luck. After speaking with more that 6 different techs and and a few in the activation department, a couple of techs came out to...
View ArticleDoes the Motorola SB6121 SURFboard Modem handle these speeds 60 down and 12 up?
im thinking of buying this modem Motorola SB6121 SURFboard DOCSIS 3.0 Cable Modem buy im not sure if it can handle my speeds that i have right now which are 60mb and 12mb. or do i have to go with the...
View ArticleInternet Won't Load But Modem/Router Say Connected
Hi, I've never had much of a problem with my internet until today. Turned on my Macbook Pro laptop this morning and my wireless was connected as normal, but when I opened Firefox, and then Safari,...
View Articleproblems with comcast & cloudflare w/ ipv6
Anyone else having trouble with cloudfare hosted services over IPV6?ipv4 works. ipv6 fails.I've tried w/ RCN, and it works okay, so the problem seems to be specific to comcast & cloudflare. it...
View ArticleRe: Internet Won't Load But Modem/Router Say Connected
This has been happening to me too. Everything works, lighting fast and then.. "can't load results" on desktop and my wi fi on phones cant load either. I have had a tech out here that said there is...
View ArticleModem upgrade
I would like to receive a replacement modem (self-installation kit which would include a new WirelessGateway) at no cost to me. Thank you.
View ArticleINTERNET SPEED UPGRADE - MODEM NOT SUFFICIENT
Greetings, I accepted an upgrade some while back that was to take me from 25mbs to 50mbs. I specifically asked if I would need to upgrade my modem. The response was no. I asked this question as I own...
View ArticleLeased Modem Speeds ok, Owned Modem Speeds All Over the Place
I was notified by Comcast of the "need" to replace my DOCSIS 2.0 modem because it's EOL. I opted to buy my own instead of a) continuing to pay them a lease fee and b) be forced into allowing them to...
View ArticleDownloading Issues
This may not be a Comcast issue but I wanted to ask the question here so I have some peace of mind. I have an auto GPS that has lifetime map updates. The software recognizes the unit and indicates a...
View ArticleSlow speed in Deerfield Beach/Pompano Florida for 3 days
I have the HD Premier package and usually get 125Mbps download and 25Mbps upload. But for the past couple days the download is around 3Mbps (though does spike up to 80 for a couple seconds then drops...
View ArticleUnreliable Service.
Hello,In a continuous effort to get reliable service Comcast is failing to do so. We live in the Westridge subdivision of Dexter Mi. Zip Code 48130. For 12 years now it has been and still is a constant...
View ArticleRe: Slow speed in Deerfield Beach/Pompano Florida for 3 days
it is getting tiresome in South Florida lately.i need to refresh almost every page because of timeout Speed test in not too bad. When i manage to load the page and perform the test, that's it.
View Article50mbps internet...
I was to receive the 50mbps internet...the best we are getting, according to your tests, is 37mbps. We can browse and check email...that's it. I cannot download and the iternet take too long to come...
View ArticleUnacceptable internet speed and latency
I have “High Speed Internet” with “Blast! Internet Svc” On Speedtest.net I get these results:Ping: 17msDL: 4.99 MbpsUL: 7.28 Mbpshttp://www.speedtest.net/result/3826950566.png On Pingtest.net I get...
View ArticleWhere do i go for help with packet loss when I am convinced its the node or...
Who do I ask for help? This looks like a line quality or node issue. Please help.modem: SB5101 (still compatible.)12Mb servicewireless router: not the issue. Unless I state otherwise, I am pinging...
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