Quantcast
Channel: Basic Internet Connectivity And Modem Help topics
Viewing all articles
Browse latest Browse all 12065

Claims to not have a usage cap yet my dl speeds are lower then 1mb per sec?????

$
0
0

 Myfamilyusesas#)^ tonofdatapermonth, likeover500gb. Wellnothinghaschangedinourmonthlyusageforyears. Neverseenanylettersregardinghowmuchdataisusedorwarningsofanykindtowatchourdatausage. Anywaythepast4to5monthsourconnectionhasgraduallygottenslowerandslower. Atthemomentwearesittingataprox. .67mbpersec. anduploadspeedsissuprisinglythesameataround5mbpersec. Averageusedtobe12to15downand5to7up. WitchismorethenreasonableandfastenoughtodojustaboutanythinglikestreamingHDMoviestoplayingsomeCallofDuty.  NowIcurrentlypaytoomuchforthe20mbpersecplan, atleastthisiswhatoneofComcastfineRepresentitivestoldmeafewmonthsagowhenIhadcalledtoseewhatcouldbedonetofixmyconnectionproblem. AccordingtoComcastthe3timesI'vecalledinthepast3months, nothingseemswrongonthereend

 

I'vedoneeverythingfrommultiplevirusscans, malware, spywareremovaltocyclingmymodemchangingwifipasswordsmorecyclingpowermorephonecallstocomcastandhoursofonlineresearch.  I'vealsounhookedthecomputerresetmymodemandwifibacktodefaultsettingsandhookednothingbutmycellphoneviawifiandstillgetthesamehorriblespeeds. DidImentionthiswaswithComcastmodemthatwerentfromthem. WellIfigureditwastimetobreakoutmyoldmodemwitchworks100% fine. TooktheoldmodembacktoComcastandhadourcurrentoneinstalled. Stillproblemspresist

 

Comcasthasthenervetotellmemaybeit'stimetoupgrademyservices, whywouldIwanttogiveyoumoremoneyifyoucan'tfixanexisitingproblem

 

I'veheardofComcastthrottlingdownpeoplesinternetbecauseofexcessiveuse, couldthisbeanexampleofthat. Ifsodon'tyouthinkthatsabitontheextremeside, seriously.67mbpersec. IthinkComcastinthemid90'swasfasterthenthishorseS)#@. 

 

YouwouldthinkinabigcitylikeSeattleyouwouldhaveoptionsforinternet, wellyoudosortofbut5mbmaxfor30bucksamonthyoucansuckit. I'mpo'd thatI'vebeenaComcastcustomerforovera15yearsandgetthesamereadfromabookBSeachandeverytimeI'vecalledwithaissue. Ifyouareacustomerrep. andyoufeeltheneedtorespondtothis, unlessyouhavebeenwiththecompanyforatleastsay5yearsdon'tbother. Ineedhelpfromsomeonewho'sbeenaroundtheblockmorethenoncehere

 

PO'dcustomer...


Viewing all articles
Browse latest Browse all 12065

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>