Read this first:
Basically, if you're a gamer or use streaming apps, Comcast is gonna screw you over.
Based off the court rulling with FCC earlier today, Comcast is now free to throttle the connection to certain services to make theirs look better (like purposely slowing down Netflix so you use their OnDemand and StreamPix streaming service instead, which I'm sure they've been doing anyways, based of the number of Netflix issues popping up around here lately).
Comcast will say they won't do this, but they lie. They're greedy, unhelpful and they WILL. They make us pay $7/mo for a Wirelss Gateway Modem that is absolute garbage. They have loads of cash and rent out the cheapest, crappiest modems they can get their hands on.
Comcast staff, Just so you know, if you start throttling our internet cuz of this, we will cancel in a heartbeat. We already have enough issues with your horrible wireless gateway modems (they are subpar at best) without you being greedy on top of it.
Gamers beware: Comcast will ruin your online gaming experience. Do you use Skype to talk to friends when playing games? Not anymore you don't. Their routers could barely handle Skype as it was (they have very limited bandwidth for being such a big name company) and they sure won't be able to now.
If Google Fiber ever moves to Illinois, we're swithing to them. We could be getting twice the internet speeds and even more HD channels for the same price (Google Fiber has a 100mbps DL internet with 800+ HD channels for $120/mo. Which is what we're paying now for half of all that.)
You know on my PS3 I get 20-30mbps DL speeds but only 2-3 Upload? Should be 7-10. What's up with that? Comcast is throttling, that's what.
First they switch the nodes in our area and screw up our connection for weeks, then thier routers have a stroke if more than 5 devices are connected at once (we have gone through 3 of these blasted things) and now this...
If there was a better alternative with no contract, I'd avoid this company like the plague. Sure the internet speeds are good, but that's when the service actually works, which is only 60% of the time.