I have been experiencing severe lag for a few weeks while playing a game. Windows resmon shows my ping to the game server at best 300ms which is very poor for the level of internet I'm paying for connecting to a server in texas. pingpath seems to show packet loss in the level3 routers - I understand that they are configured to not respond to ICMP packets but please look at this trace because it appears to time out in the level3 area if I'm reading it correctly:
*--> pathping -w 500 -q 25 -4 64.25.39.1 <--*
Tracing route to 64.25.39.1 over a maximum of 30 hops
0 XXXXXXXXXXXXXXXXX
1 96.120.64.165
2 te-0-1-0-2-sur01.westroxbury.ma.boston.comcast.net [68.87.152.81]
3 be-20-ar01.needham.ma.boston.comcast.net [68.85.106.21]
4 he-2-10-0-0-cr01.newyork.ny.ibone.comcast.net [68.86.94.17]
5 ae12.edge1.NewYork2.level3.net [4.68.127.1]
6 vlan51.ebr1.NewYork2.Level3.net [4.69.138.222]
7 4.69.132.89
8 ae-92-92.csw4.Washington1.Level3.net [4.69.134.158]
9 * ae-91-91.ebr1.Washington1.Level3.net [4.69.134.141]
10 * * *
Computing statistics for 56 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
0/ 25 = 0% |
1 11ms 0/ 25 = 0% 0/ 25 = 0% 96.120.64.165
0/ 25 = 0% |
2 12ms 0/ 25 = 0% 0/ 25 = 0% te-0-1-0-2-sur01.westroxbury.ma.boston.comcast.net [68.87.152.81]
1/ 25 = 4% |
3 14ms 1/ 25 = 4% 0/ 25 = 0% be-20-ar01.needham.ma.boston.comcast.net [68.85.106.21]
0/ 25 = 0% |
4 39ms 2/ 25 = 8% 1/ 25 = 4% he-2-10-0-0-cr01.newyork.ny.ibone.comcast.net [68.86.94.17]
0/ 25 = 0% |
5 --- 25/ 25 =100% 24/ 25 = 96% ae12.edge1.NewYork2.level3.net [4.68.127.1]
0/ 25 = 0% |
6 20ms 1/ 25 = 4% 0/ 25 = 0% vlan51.ebr1.NewYork2.Level3.net [4.69.138.222]
2/ 25 = 8% |
7 47ms 3/ 25 = 12% 0/ 25 = 0% 4.69.132.89
1/ 25 = 4% |
8 51ms 4/ 25 = 16% 0/ 25 = 0% ae-92-92.csw4.Washington1.Level3.net [4.69.134.158]
21/ 25 = 84% |
9 --- 25/ 25 =100% 0/ 25 = 0% ae-91-91.ebr1.Washington1.Level3.net [4.69.134.141]
Trace complete.
I would appreciate it if someone could help me troubleshoot this issue. Is it something on my end possibly? I would expect if there were general level3 issues there would be a lot of complaining going on but I'm really not sure. Thanks.