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Channel: Basic Internet Connectivity And Modem Help topics
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No internet connection until reset

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wifi

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Erratic speeds, however modem stats are in spec all the time.

Channel ID 2  5  6  8  Frequency 579000000 Hz  597000000 Hz  603000000 Hz  615000000 Hz  Signal to Noise Ratio 36 dB  36 dB  36 dB  37 dB  Downstream Modulation QAM256  QAM256  QAM256  QAM256  Power...

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Intermittent connection, power cycle temp fixes, neighbors with same issue

Over the past couple days I have had my connection drop off and I have been power cycling the modem which brings it back for a few hours.  Talking to my neighbors they have had the same issue going on...

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Extremely displeased with my internet

I recently had a comcast technician come out to se why I was having poor service. While he was here the service was running fine, but that's how things have been going with my Comcast experience. It...

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Poor internet connection

The problem I'm having is one that's been since day one, but just realized after atalking with friends that is was a problem. I live in a small 28x40 ranch style home my wireless internet box is about...

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Level 3 issues?

I have been experiencing severe lag for a few weeks while playing a game.  Windows resmon shows my ping to the game server at best 300ms which is very poor for the level of internet I'm paying for...

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Poor internet connection

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Slow internet

Hi, I've been a customer of comcast for a long time and ually i get great internet and its not slow at all. But for the past couple weeks its been insanely slow, with download speeds from anywhere from...

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dchp problem? win 8 machine cannot connect.

have 3 wired computers connected to a switch connected to the modem.trace no response, ping no response on 8 machine. 2 win 7 machines connected after reset/reboot.here is my modem info:  Cable Modem...

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emergency alert stuck on tv

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constant mac spoofing notices and lost internet connection - help!

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Loss of internet 2 days in a row & have to power cycle modem

This problem just started yesterday, I have not seen this happen before since I finally got my Blast50 problems resolved. I thought maybe that the electrical generator I own was maybe causing the...

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cable modem

i'd like to purchase a cable modem. i presently rent an arris tg 862 from comcast. is the arris tg862g the same modem that i rent? does it contain a router, and wifi? thanks

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Frequent drops (IP 192.168.100.10 )

I have been suffering frequent drops off the internet. This is what I found in the log. [Internet connected] IP address: 192.168.100.10, Friday, Jan 17,2014 13:53:26[Internet disconnected] Friday, Jan...

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Changing password for wifi

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Internet Being Slow one day then Fast another

One day I might get this: http://www.speedtest.net/result/2346542715.pngOr then I would get: 75 Down and 11 Upload (Sorry, didn't get a speedtest result!)Or Get this:...

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Just Bought my own Arris Touchstone Cable Modem CM820A and....

Because I upped my service somewhat, I decided it would be prudent to buy my own Comcast/Xfinity Cable Modem-the same one I currently have, but rent. Once I get the Cable Modem, what do I need to do...

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questions about upgrading modem and need for wireless router

Hello,   I am new to Docsis 3.0 discussion and have few questions. First let me state what I currently have: 1. Cable Modem  - RCA DHG535-2 (VOIP Docsis 2.0)2. Wireless Router - Netgear wireless N...

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Performance speed on Blast plan

I am on the Blast plan but it appears that I am capped at 25/5 which is the performance speed tier. I have the Cisco DPC3939 - it does appear to be bonding on all 16 channels. Would appreciate your...

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