Since March 2015 (3+ months, now) my once-steady bandwidth has dropped to rarely getting more than 1-2 % of the 50 Mbs for which I'm configured. Prior to this time, I was consistently getting ~35-58 Mbs, now consistently down to 0.5-1.00 Mbs.
I have worked with support a few times and go through the useless debugging to finally get to the same solution - sending a refresh signal to my modem (is there a way I can do this, directly?). However, this fixes it for less than a day, returning to the absurdly low rate.
What can be done? I used to be very happy with the service, when it had been consistent. Lately, however, I've been continually rechecking when Fios will be available (it's in my town, but not my street; so soon).
Help!?