Package change, speed reduced, what now?
Concern moved to the Customer Service Board for possible greater exposure to actual Comcast employees. Click on the above link to follow it there.
View ArticleRequesting power adjustments
Had a question for support. I have a TM822G. Recently all my neighbors around me have moved on to other providers. Slowly over the past year, Ive noticed by power levels have gone through the roof. I...
View ArticleInternet is slow
I am having this problem from last few weeks. I had technician visit last week. But thing didnt get improved. Connection is slow. It drops frquently while you are on phone or watching video. I have my...
View ArticleFor the past 4 months only getting 1-2 % of expected bandwidth
Since March 2015 (3+ months, now) my once-steady bandwidth has dropped to rarely getting more than 1-2 % of the 50 Mbs for which I'm configured. Prior to this time, I was consistently getting ~35-58...
View ArticlePrice increas
Not *connectivity / modem* related, Concern moved to the Billing Board for possible greater exposure to actual Comcast employees. Click on the above link to follow it there.
View Articlelivejournal.com is unreachable via Comcast internet
Either DNS or routing problem: traceroute livejournal.comtraceroute to livejournal.com (208.93.0.150), 64 hops max, 52 byte packets 1 10.0.1.1 (10.0.1.1) 2.500 ms 1.588 ms 1.273 ms 2 50.131.44.1...
View ArticleArris TG862G-CT Modem US/DS LED Flashes
I have an Arris TG862G-CT modem. Randomly; I can't access the internet even though the modem Power, US/DS, Online and WiFi LEDs are all lit solid. If I power cycle the modem the Power and WiFi LEDs...
View ArticleSlow download on one website
Pictures on my website download slowly. My non-comcast friends say it's just fine. My download speed is really fast. It's just slow for this one site - www.rimerson.com. Here is a traceroute to try to...
View ArticleDownload speed
I did a test and it says my download speed should be around 60 MB/s but I ak pulling around 6 MB/s, what is the issue of why I am so slow?
View ArticleRe: Access to Two Websites
Well it is now June 2015 and I have the same problem listed above. I have verified that ancestry.com and findagrave.com and rootsweb.com all are accessable from my 4g LTE phone service with no...
View ArticleRouting Loop in San Jose?
I'm getting timeouts for only some web addresses. Appears to be a routing loop in San Jose. Anyone else confirm? Can a net tech look into this? Pinging acs-education.com [65.248.101.174] with 32 bytes...
View ArticleModem upgrade lettler
I'm on the Economy interne. I currently have a DOC 2.0 modem that is working fine. If I don't upgrade will my service be cut off?
View ArticleDoes Comcast block old Comcast Modems?
I went online looking for an upgrade modem using http://mydeviceinfo.comcast.net/ and eBay, but many compatible modem model items are marked "Not for Comcast" because they had previously been on a...
View ArticleComcast support and frustration
So Ive been finding more so during week days that my connection will sometimes slow down to 1 Mbps intermittently. 15 minutes later I can be getting 120 Mbs and then back to 1-4 Mbps again. Of course...
View ArticleBug: Netflix is not working as expected.
My connection to Netflix keeeps breaking. According to previous expirience I assume this is Comcast fault; Stop discriminating internet traffic. And how come there is no reporting system on comcast...
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