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Channel: Basic Internet Connectivity And Modem Help topics
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Crappy service and support

This has to be the crappiest internet/email service out there. All sorts of issues and ne competent tech support personnel.    

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Additonal Outlet

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Re: Cable isn't working

My internet is out too. what area r u in 

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modem upgrade

I need the self installlation package for the upgraded modum

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Recorded Message About Modem Upgrade

Considering you are an internet provider, you certainly do make it difficult for people to communicate. I did as instructed in the recorded message: comcast.com/device upgrade and got a whole list of...

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Inbound and Outbound connectivity problems

Greetings.  I've got a couple problems I'll consolidate in this post. The first problem is that I cannot SSH into my LAN from outside.  I've tried two routers (Amped Wireless R10000G and a new ASUS...

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Inbound and Outbound connectivity problems

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Comcast-requested modem upgrade -- I'm not a happy camper

Received an e-mail from Comcast recently saying I needed to upgrade my modem.  It included the following instructions: 1. Visit www.comcast.com/deviceupgrade2. Follow the instructions and we will send...

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Slow internet with Blast Tier 5Mbs instead of 105

Speed is averaging 5Mbs vs. the 105 advertised.   http://stage.results.speedtest.comcast.net/result/665818064.png     This speed is way below blast barely even usable....

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DPC3008 can't reach 50Mbps with Xfinity Blast! service

I just subscribed the Blast service in CO. And my modem is Cisco DPC3008. The speed test shows that it can only reach 27Mbps. I check the 192.168.100.1 page and see there are only 5 download channels...

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Horrible Download Speeds, Great Up Speeds

my last speed test 10 min ago.  .4 mb/s DOWN, 4.3 mb/s UP, ping 26.  Reset modem and all that.  Should I even bother calling tech support?

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constantly failing internet

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Please fix Bremerton, WA HUB

Everyone I speak to in Bremerton (family (2) and friends (9) have intermittant drops or slow connections (90-130ms) through out the day.  It is especially bad in the afternoons/evenings. Please fix...

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My internet address doesn't match my real address ? ? ?

I'm sorry I don't know where to post this or even ask the question so it can be understood.  Here's the deal, a survey site I belong to wants proof of my address because to them I'm using a 'proxy' to...

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Poor Connectivity New Jersey?

Are others having poor conectivity/speed drops in Point Pleasant and Brick NJ? I normally get great speeds but the last couple of days have been horrible. Netflix is almost impossible. Rebooting the...

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modem

i  have been trying to upgrade my modem the lady at comcast gave me a code 900 i can not find the way to do it. Pleaase help

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Less than 3Mbps wifi and even slower Ethernet connection? (Performance...

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Ticket Status

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TC8305C Version (01.E6.11.22.12) Droping internet for hours at the time

Hi I keep encountering an issue with my modem timing out. I'm getting the following error and a T3 timeout aswell the internet drops for hours at various times of the day. Is there any way I could...

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Connection constantly dropping

I am having a problem where my internet connection is constantly dropping. Whenever the connection is up I have good speeds, but it will drop out randomly. I have a motorola sb6121. I've tried...

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