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Intermittent VERY poor service.
I do play online games and do live communication. This doesn't work: Problem is intermittent in this area. Help would be appreciated. Thanks,Mike
View ArticleModem Suggestion
I am retiring my SB6120. I am currently looking at the Zoom/Motorola MB7420 and the Netgear CM600. Other than the difference in the amount of bonded channels, can anyone give me some info as to why I...
View ArticleSLOW INTERNET
My Internet is loading extremely SLOW and giving many errors regarding server cerificates not authorized as well as connection errors. Access My Account keeps tryng to load; stops; tries again then...
View ArticleRe: Upgraded to 75 mbps, speed test says 36
I am supposed to get 150...I have been paying for 150 for over a year...I barely get 80 wired and 45 wireless. I have been testing with various different testing sites for the past week (including...
View ArticleHorrible reception, mainly in the evening
Since the change from my trusted Comcast box to the X box two weeks ago I get mosaic image and un-synchronized sound on both live and recorded programs.Remote tech tried and gave up. Scheduled Live...
View ArticleDanger to community
Concern / complaint moved to the Customer Service Board for possible greater exposure to actual Comcast employees for escalation. Click on the above link to follow it there.
View ArticleMy connection is in a world of hurt here :(
My connection (Blast 75-10) has been horrible for about a month and I've been on 8 chats with analysts and had 2 trucks rolled with no improvment. Analysts just wanna keep refreshing my signal whic in...
View ArticleWhat is Blast speed? Can't find this anywhere!
We have Blast internet which has been horribly slow lately and wondered if the speed was slower than it used to be. Does anyone know what the speed is as I can't find it anywhere! We have an Arris...
View ArticleArris WBM760A downloads wrong config file
Concern moved to the Customer Service Board for possible greater exposure to actual Comcast employees for escalation. Click on the above link to follow it there.
View ArticleArris WBM760A downloads wrong config file
I pay for 25/5 Performance (silver tier), but my modem downloads the 3/1 (bronze tier) config file, CM Config File:tftp://2001:558:4061:9::1/d11_m_wbm760a_bronze_c01.cm The config file contains the...
View ArticleInternet Connectivity
What a ripoff. Constantly losing internet while using. A pain, but I've been able to reconnect pretty quickly. That is until Comcast did some work in the neighborhood. I've now lost wireless...
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Internet connectivty skechiness once I take the BYOM plunge via CM500 Retail.
I had been working fine with the batteryless Arris Touchstone Telephony Wireless Gateway Modem TG862G (NCS). I have been debating for years about using my own modem. My tech buddies make fun of me...
View ArticleTroubleshooting reoccuring poor signal quality
Concern moved to the Customer Service Board for possible greater exposure to actual Comcast employees for escalation. Click on the above link to follow it there.
View ArticleFailing Comcast router @ 96.120.37.169?
Concern moved to the Customer Service Board for possible greater exposure to actual Comcast employees for escalation. Click on the above link to follow it there.
View ArticleInternet keeps going out
Every 2 days I need to reboot the modem. Both wireless and wired internet goes out. Has to be a modem issue correct? I'm using the supplied modem and router. It doesn't even allow me to reboot from the...
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