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SB6183 modem randomly rebooting itself

 Hello! I recently upgraded to a new Arris/Motorola SB6183 modem (which I selected from the Comcast list of approved modems). However, a few times a day the modem will simply reboot itself for no...

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Deleted my emails to trash by mistake

Nothing to do with basic internet connectivity / modem help. Moved to the E-mail Board.

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Received Response to Broadcast Maintenance Request, But no Unicast...

Hi,This started happening in the last 10 days. Constant connection drops for hours. I own my modem SB6141.Any help would be very much appreciated.Thanks

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Data Limit Is About To Be A Thing Of The Past For Me

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Re: Comcast Tech Support Please Read - Newly Introduced Firmware Bug

I am also in the Chicago area and am experiencing an identical issue, also within the past few weeks.  I have been unable to troubleshoot with tech support as they continue to tell me that my personal...

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Intermittent Drops 3.0 - Unacceptable.

This is the 3rd time I have been having the exact same issue and I have had no resolution. Here are my previous posts: To preface, I have had Comcast for 4-5 years now, and X1 for about a year. Since...

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Light flickering more and internet slowness

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No Internet service after 3 weeks

Moved to customer service.

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Don't Know What To Make of This - Random Packetloss

These images (IPv6, IPv6 a few seconds later, IPv4 at the same time as the 2nd IPv6 image) are taken from Ping Plotter to show the latency and packet loss to each of these hops.  The major issues seem...

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For all the People who miss there Reboot button/ Reset feature

......HiSee a bunch of people missing the in GUI Reboot feature which Comcast took away with the last Update....Why? Because they can. Plus they are prob. tired about people keep resetting it or...

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modem internet speed slow

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Internet Speed

I have already talked to multiple agents regarding slow speeds with no solid resolution. I am supposed to be getting 100 Mbps down, but I am only getting an average of about 26 Mbps down. My modem and...

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poor connections and lag

this is day #2 of a crappy connection. No matter what I do, every program I am running hesitates and/or cuts out and ends. I have seen other people say the same thing. PLEASE FIX THIS!

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ARRIS TG862 only wifi light is on

Today I moved my ARRIS TG862 into my new room. I had everything working fine today, until I moved it, but everything is hooked up the same way. I tried resetting it many times but it still doesn't...

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Disable home hotspot is ineffective

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How do I get a connection?

Moved to customer service.

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Airport Express won't work with ARRIS TG1682G modem

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Upload speed randomly got slower

Before yesterday, my upload speed was always at a constant at least 10 Mb/s and download at around 90Mb/s. I never had any problems with the internet until yesterday. My ping went up to 37, download...

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Looking for Latest Firmware Upgrade foe DPC 3008 (Cisco) Cable Modem

Model:Cisco DPC3008Vendor:CiscoHardware Revision:1.0Serial Number:244087239MAC Address:bc:c8:10:29:94:50Bootloader Revision:2.3.1_R3Current Software...

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Upgraded to 75 mbps, speed test says 36

I just upgraded my internet from 25 mbps to 75 mbps and also got cable. I thought it would automatically just be at 75 mbps but I did a speed test and it says it is only at 36 mbps. Is there something...

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