sign in with NT user ID and Password...
I just activated a personal modem for our home internet. now, when we visit certain websites, we get a screen with the Comcast logo and a login box that asks for: NT User IDPassword no clue what that...
View ArticleUnable to Connect to Some Sites, Most Others OK
I am unable to open two websites (that I'm aware of): www.verizonwireless.com and www.newegg.com. All other sites I routinely view come up just fine. I'm using Chrome and IE with the same results....
View ArticleNew faster internet
I have just upgraded my services and am supposed to be getting 105mbps. I am getting 3 Mbps. Is this because I am using a 8-10 yr old modem? I asked the installation guy and he said you can use the old...
View ArticleAre automatic overage charges LEGAL?
The way Comcast has it setup if you go over your 300GB limit is to AUTOMATICALLY charge you $10 for every 50GB you go over the limit. Is this LEGAL?! If it is, then we seriously need to do something...
View Articleslow Internet help
hello i have bean having sum speed problems i am paying for the performance tear which i think is 25 Mbps sum times i get 25-28 Mbps most of the time i get 1-4 Mbps. If i restart my modem i will get...
View ArticleSMCD3GNV Cable Modem/Wireless Web Interface
I would like to use the web interface to access the parental controls, but when I go to 10.0.0.1 and enter the username/password - admin/password, it tells me this is incorrect. Can anyone help?
View ArticleArris TM402P keeps resetting
Just had my cable TV reinstalled and within minutes, my Arris TM402P will not stop resetting every 5-10 minutes. This is ridiculous. I called customer service, and they tried to blame my router....
View ArticleMax Blast 50mbps - provisioning problems
ordered max blast 50mbps service. have not peaked over 20mbps. Had comcast contractor at my house to fix signal levels and other interference causing internet to drop periodically, was assured...
View ArticleUsing TG862G/CT as Phone adapter only ?
Question Please, I have not located an answer while searching the net... my apologies if this has been already answered... Background... I have been with comcast/xfinity for internet and TV since it...
View ArticleBad Modem?
I have been having terrible internet troubles for the past few days and cant exactly figure out whats wrong. Have been experiencing slow downloads and browsing, random disconnects high pings and...
View Articleplease send new modem
Hello Comcast, We have a Arris Modem.Tonight it randomly shut down.When we phone in the person who helped us get back up and running said that this was probably an old modem because he did not have...
View ArticleModem listed in my equipment is not the MODEM I use
My profile lists that I have LINKSYS BEFCMU10V4 modem. I long ago replaced that with a Motorolla SB6121. How do I get that changed?? Thanks Jim
View ArticleMoved modem to different coax location
I moved the modem from my bedroom to the living room and now modem won't connect to internet. What's up?
View ArticleSpeeds not rhe same always changing
Keep Running speed test and getting differnt speeds each time and my games are lagging what going on ?http://www.speedtest.net/result/3411788230.pngand here are the results from Comcast website...
View ArticleInternet Reliability
Our wifi signals remain strong, but keep having problems with the internet buffering. Watching video has been very frustrating. I have reset the modem and router, but continue to experience poor...
View ArticleMBPS Drop At night (nashville Tn)
Hello, I recently upgraded my internet service to Blast from performance (50/10 mbps from 25/5 mpbs). This happened in the middle of March. I have noticed the past several nights that my internet speed...
View ArticleRouter/Modem
I want to change my Router / Modem login name and password without doing a "RESET" using the reset button.Is that possible and how? Thanks
View ArticleIPv4 and IPv6 both appear on speed test results
IPv4 and IPv6 both appear on speed test results. Can someone explain what this is about and what it means.Thanks
View ArticleMotorola SB6141 vs motorola SB6121
I seen on xfinity website about approved modems.. What I dont understand Is why there is only 1 star for the newer SB6141 and three stars for the older sb6121 .Both are docsis 3. I live in the...
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