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Resolving Host / DNS Issues

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greetings all, i had a hacker/neighbor on my network for the past few months...and in an effort to free myself, i changed a few settings (and burned out an old laptop). now, if i want to search bing or google, i receive the message "resolving host". 

 

i believe this is a DNS issue. i called comcast for the settings, but was routed to someone who told me i should never review any windows commands for people on my network. anyway, that was the highest level of support i received (which charged me $129 beore they disbanded that unit).

 

my issue is...i am a full/heavy user (multiple windows open for research) and with i5 and i7 laptops, the host issue seems to be connected to a comcast setting that i have not located yet.

 

any ideas? remaining on hold for level 1 or 2 tech support has no helped at all. 

 

please let me know what info i should include for assistance (and what i should shield). 

 

gracias,

cj


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