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Purchase of modem for phone and internet

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I want to purchase a modem for my phone and internet service in lieu of leasing.  comcast directed me to Best Buy.  I told the representative that Best Buy says comcast will that not allow them to sell comcast compatible modems. She then confirmed that and directed me to  mydeviceinfo.comcast.net for a list of modems to pick from.  Comcast suggested an Arrius modem Touchstone Telephony D3 type.  There are several of these types types to pick from.  When I called comcast back to get their recommendation I was told there were no modems available for purchase!  When I asked if I could buy my current modem she told me no because it is made especially for comcast.  I said that is why I want to buy it.   She said that was not possible because comcast might want to use with another customer!!(???).  When I told this individual about the previous conversations with comcast stating that I could pick one from the list she said she would talk to her Help Desk. She later said that there was no restrictions on Best Buy and that I should be sure to look for model numbers 822D or 722G.  I am definitely getting the run around.  "You WILL lease our modem!"


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